Quality Specialist

Job Description

Company: U.S. Boiler Company

At U.S. Boiler Company, we are proud to offer residential and commercial heating products that have been designed, engineered, and manufactured domestically. Headquartered in Lancaster, PA, our facilities employ nearly 300 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. U.S. Boiler Company is a subsidiary of Burnham Holdings, Inc.

We are seeking a Quality Specialist to join our team! This position inspects products at various stages of the production process to ensure quality and reliability.

This is a full-time position located in Lancaster, PA. Hours are Monday through Friday 5am - 1:30pm. Occasional mandatory overtime.

Inspects products at various stages of production processes and works with assemblers on assembly lines to ensure quality and reliability. Helps drive process control by engaging with assemblers and operators. Records accurate results of inspections and audits. Controls nonconforming products to prevent inadvertent use that can reach our customers. Performs accurate computer transactions of nonconforming material to ensure financials and inventory levels are accurate.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Embraces and models our Core Values through actions and decision-making.
• Reads & interprets engineering drawings, schematic diagrams, and bills of material.
• Reads & understands assembly work instructions and inspection templates.
• Able to use various measuring equipment (calipers, bore gages, thread gages, etc.)
• Inspects boilers, sub-assemblies, kitted cartons, machine castings, and other components using the media noted above.
• Quarantines nonconforming product and writes nonconformance reports (NCRs). Processes nonconforming material per supervisor’s requests.
• Communicates well (verbally and in writing) with others within the QA team as well as those in other processes. This includes communicating any findings found during inspections.
• Investigates and contains issues when nonconforming product is found. Helps ensure no nonconforming product reaches our customer.
• Assists with testing components and/or completed boilers.
• Assists with programming of controls.
• Assists in Material Returns department as directed by Supervisor.
• Cross trains for other QA duties as needed for department efficiency, and under Supervisor direction.
• Uses a computer or tablet to perform inspections and record results, as well as write NCRs.

Secondary Skills

• Lean and process improvement initiatives a plus
• Material Return and ASME experience and/or boiler experience a plus

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Organizational support – Follows policies and procedures; completes administrative tasks correctly; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Time Management
  - Uses company time wisely and efficiently. Completes tasks on time without wasting time or resources; is organized to be able to complete many different tasks in a workday; meets productivity standards; strives to increase productivity; works efficiently.
• Good Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions; provides solutions. Asks questions or asks for training when uncertain how to perform a task or duty.
• Trustworthy
  - Is able to work and complete tasks without constant direct oversight.
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Communication – Is clear & understood when communicating, either verbally or in writing; can communicate quality issues to Engineering or other departments in a way that helps identify problems; has good grammar and spelling.
• Team Player/ Positive Attitude- works well as…