Assistant Manager

Assistant Manager

Location:

Lancaster, PA (Lancaster Tanger Outlet)

Pay Range: $17-$30 per hour (includes base pay + personal and store commissions)

Passion – Personally dedicated to being the best; conveys enthusiasm for the organization with a "can do" attitude; never gives up.

• Consistently meet deadlines
• Use J&M sales tools to implement and obtain sales objectives
• Utilize all available resources to improve performance and to further educate yourself and your sales team

Represents the Brand – Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.

• Effectively Network and Recruit
• Assist in interviewing and hiring personnel using the PRIDE model
• Assist in the implementation of visual guidelines, window changes and maintaining store appearance
• Adhere to personal presentation guidelines
• Consistently deliver World Class Service and use proper phone etiquette

Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers.

• Build lasting and productive relationships within the organization
• Assist in the implementation, utilizing and certifying the team in all training programs
• Effective communication skills
• Assist in coaching and counseling performance to achieve company standards
• Assist in the implementation and adherence to all company policies and procedures
• Assist in the creation and administering PRIDE Performance Plans and Evaluations

Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities.

• Meet and exceed sales plans, both store and personal
• Meet and exceed sales metrics, both store and personal
• Assist in protecting company assets including accurate inventory and cash management
• Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales

Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to:

• Assist in managing ALL performance, from exceptional to deficient
• Identify trends through shopping the competition and other trend resources
• Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business
• Partner with HR to move issues to closure

Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers.

• Build lasting and productive relationships within the organization
• Assist in the implementation, utilizing and certifying the team in all training programs
• Effective communication skills
• Assist in coaching and counseling performance to achieve company standards
• Assist in the implementation and adherence to all company policies and procedures
• Assist in the creation and administering PRIDE Performance Plans and Evaluations

Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities.

• Meet and exceed sales plans, both store and personal
• Meet and exceed sales metrics, both store and personal
• Assist in protecting company assets including accurate inventory and cash management
• Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales

Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to:

• Assist in managing ALL performance, from exceptional to deficient
• Identify trends through shopping the competition and other trend resources
• Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business
• Partner with HR to move issues to closure

Requirements

• Prior management experience in retail environment preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Effective communication skills.
• Professional appearance.
• Willingness to learn.
• Stable prior employment history.
• Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.

The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales.