Merchandise Manager

Merchandise Manager – The Merchandise Manager drives merchandising and operational execution including truck processing, inventory routines, planogram sets, visual standards, pricing, promotional execution, and customer‑ready store environment.

• Assist Store Manager in leading and managing adherence to SOPs and company programs.
• Ensure execution of company policies and standards, holding team accountable for store conditions and results.
• Provide Manager‑on‑Duty coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO routines to drive in‑stock levels, replenishment accuracy, and sales readiness.
• Oversee planogram execution, ensuring merchandising sets are completed accurately.
• Establish and maintain visual merchandising standards, including product placement and presentation.
• Support a clean, organized, and customer‑ready store, including backroom organization and floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and placement are compliant and customer‑focused.
• Complete price changes accurately and on time, maintaining pricing integrity.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped accurately.
• Process RTVs and ASN receiving, ensuring compliance and proper inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
• Train, coach, and develop team members through onboarding and ongoing skill‑building.
• Partner in maintaining strong asset protection practices, reducing shrink.

• Any additional responsibilities as required.

• 3+ years retail leadership experience.

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift, carry, push, and pull merchandise and fixtures, up to 25‑50 pounds.
• Ability to climb ladders or step stools to stock and retrieve products.
• Ability to perform repetitive motions, including scanning, stocking, and operating POS equipment.
• Work in a fast‑paced environment with frequent customer interactions.
• Work hours include nights, weekends, and early mornings.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.