Sales Development Representative - B2B

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market.

Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

The Representative 2, Small & Medium Business Direct Sales - Sales Development identifies and qualifies potential business opportunities. This role connects with prospective small and medium business clients to establish relationships and grow the sales pipeline. The position collaborates with internal teams to ensure clear communication and alignment with established sales objectives.

• Prospecting and conducting outbound outreach to prospective Mid‑Market and Enterprise‑level business clients through calls, emails, and other communication channels.
• Identifying and prospecting potential Mid‑Market and Enterprise business opportunities by researching and analyzing market trends, target customer profiles, and business needs.
• Qualifying leads to determine customer fit with the company’s solutions, products, or services.
• Scheduling meetings and executing warm handoffs by introducing prospective clients to sales representatives and transferring relevant context to ensure a smooth transition.
• Maintaining accurate and up‑to‑date records of client interactions in the customer relationship management (CRM) system.
• Partnering and collaborating with sales, marketing, and cross‑functional teams to align strategies and ensure consistent messaging.
• Outbound cold calling experience required;
  Mid‑Market and Enterprise prospecting experience preferred.
• Minimum 5 years of professional experience, including advanced product or service support within complex business environments and close alignment with sales teams.
• Strong cross‑departmental partnering experience, with a proven track record of driving results through collaboration.
• Bilingual preferred.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team, make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and our communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the…