Bilingual Medicare Field Sales Representative- County Philadelphia

We’re building a world of health around every individual—shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

Field Sales Representative – responsible for managing sales growth by building a book of business through in‑home and community‑based sales efforts. This role focuses on selling Medicare products and maintaining ongoing member relationships.

• Acquire new members through community events and referrals.
• Assess customer needs using probing questions and demonstrate superior listening skills.
• Service existing members, addressing inquiries related to product usage, benefits, and utilization.
• Cross‑sell ancillary products to existing members.
• Retain existing members.
• Maintain up‑to‑date knowledge of CMS and state regulations.
• Effectively multitask and use a computer while interacting with prospects and members via phone.
• Capture relevant information accurately in the Customer Relationship Management system (CRM).

• Meet sales goals, conversion rates, and cross‑sell rates for new member acquisition as outlined in the annual performance plan.
• Contact prospective members within the time limits defined in the performance plan.
• Achieve the member retention rate specified in the performance plan.
• Maintain the highest levels of member satisfaction as measured by surveys.
• Demonstrate expert-level understanding of products, services, and processes offered by the company.
• Obtain required certifications annually: AHIP CE’s, Product Certification, Security and Compliance, Client/Carrier Certifications, and any required CMS Certifications.

• Must reside in Delaware, Bucks, Chester, Montgomery, or Philadelphia county.
• Fluent in Spanish.
• Life & Health insurance license is not required at hire but must be obtained within 60 days.
• Active computer use for daily job activities.
• Ability to multitask while speaking on the phone.
• Excellent communication and listening skills.
• Self‑starter with a positive attitude.
• Adaptability to a high‑pressure, achievement‑oriented environment.
• Drive to build, manage, and grow a book of business.
• High level of computer proficiency, including Microsoft Office.

• Medicare sales experience.
• Bachelor’s degree or equivalent work experience (high‑school diploma + 4years relevant experience).

Pay Range: $51,686.00 – $ (annual)

Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and additional resources based on eligibility.

Application period closes on 07/03/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.