Strategic Accounts Coordinator

Irby Utilities is seeking a Strategic Accounts Coordinator to drive profitability and efficiency across key accounts. This role requires strong customer relationships, data analysis, and cross‑department collaboration.

• Manage key accounts portfolio by establishing strong, long‑term customer relationships, analyzing customer‑specific situations and data, and leveraging product knowledge to generate solutions.
• Achieve assigned strategic account objectives, including growth of revenue and margin, while monitoring and assessing sales performance metrics on assigned accounts.
• Communicate regularly and proactively with major customers and account managers to solicit orders, respond to inquiries, convey Irby capabilities, and determine competitive price levels.
• Act as the liaison between key customers and internal stakeholders, including branch and district management, internal specialist teams, and outside salesforce.
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges.
• Establish relationships with key vendors and purchasing teams to aid in securing materials.
• Acquire, use, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

• Knowledge and experience in sales and/or sales administration.
• Proven ability to research, analyze, and critically review information.
• Ability to multi‑task, prioritize, and work efficiently.
• Curious nature with the drive to learn, develop, and continuously grow.
• Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public.
• Availability and willingness to work on‑site during emergencies, including severe storms or power outages, outside of regular business hours.

• Professional sales/customer service experience (2+ years).

• 401(k) Plan
• Competitive medical plans (medical, dental, and vision)
• Paid Time Off and Paid Company Holidays
• Floating Holiday
• On‑Demand Pay
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long‑term and Short‑term Disability coverage
• Life Insurance

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other category protected by federal, state or local law.

Sonepar and its family of brands are committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or email