Director Sales Operations

Company Overview

Specialized Education Services, Inc. (SESI), a division of Full Bloom, is a premier provider of education services for K‑12 students who require additional supports to overcome challenges that impede success in a traditional school setting. SESI partners with school districts to run in‑district classrooms and standalone schools that meet the academic, behavioral, and social needs of special and alternative education students.

Partnering with over 600 school districts nationwide, SESI serves more than 7,000 students. Join our team members who shine a positive light on our students and uncover the unique learner within. Have a profound impact, grow, learn, and thrive as part of our team.

• Career pathways, mobility up and across our national network, and ongoing professional and leadership development.
• Support and clarity to execute in your role flawlessly and with the right tools and expertise from colleagues across the company.
• Authentic alignment to the Core5 Values -
• Data‑driven, evidence‑based learning and growth opportunities, including direct coaching from team members and leaders
• An attractive and robust suite of benefits, including comprehensive healthcare benefits, 401(k) with employer match, employee assistance program, mental health support, fertility and family building, and more.

The Director of Sales Operations & Enablement serves as the architect and owner of SESI’s revenue operating system and enablement functions to increase the effectiveness of the sales team. This role is responsible for the continuous improvement of the sales operations, processes, reporting, forecasting discipline, and enablement framework that allows SESI’s Partnerships /Sales organization to scale revenue growth predictably and efficiently.

The Director ensures that SESI’s sales leaders have and are using the systems, data, insights, and operating rigor necessary to consistently generate qualified pipeline, improve conversion rates, increase forecast accuracy, and achieve annual revenue targets.

Success in this role directly impacts SESI’s ability to:

• Increase sales productivity and improve forecast reliability
• Scale into new markets and achieve annual growth targets
• Make informed investment and resource allocation decisions

This role serves as a strategic business partner to the Vice President of Business Development and the Partnerships/Sales Team and is accountable for ensuring that SESI’s sales organization operates with excellence, discipline, visibility, and accountability. This role owns the integrity of SESI’s revenue operating processes and outcomes and serves as a central point of accountability for sales process governance, forecasting discipline, pipeline visibility, and performance reporting.

SESI’s growth strategy depends on the ability to consistently generate, manage, forecast, and convert revenue opportunities across multiple states and service lines. The Director of Sales Operations & Enablement ensures the systems, processes, and operating discipline are in place to transform growth ambitions into predictable revenue outcomes.

• Revenue Operations & Sales Infrastructure
• Collaborate with the marketing ops and IT teams to optimize the sales team’s use of Microsoft Dynamics, Gong, Power BI, and AI‑enabled sales technologies and drive to our shared outcomes.
• Refine and govern sales stages, qualification criteria, required fields, and process standards empowering the sales team to ensure we achieve our intended outcomes and revenue targets.
• Validate data integrity, pipeline visibility, and reporting consistency with the sales team as they use our sales systems effectively.
• Forecasting, Pipeline Health & State Performance Management
• Engage directly with our 3‑year strategic state growth plans to help drive the corresponding pipeline growth and market strategy to monitor our actions against our state growth plans.
• Lead a structured forecasting process that improves accuracy and transparency.
• Monitor pipeline health, coverage ratios, stage progression, deal quality, and sales velocity.
• Identify revenue risks and…