Automotive General Sales Manager

Job Description:

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty proud of doing things differently. We are out to consistently change, grow and progress. Gateway Chevrolet, a Ken Garff Automotive Dealership, is currently looking for a talented General Sales Manager that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

• Achieve forecasted goals and objectives for the department.
• Maintain CSI above national average.
• Maintain sales efficiency above 100% of manufacture requirement.
• Recruit, hire, train, motivate, develop and hold accountable all members of the sales team.
• Prepare a monthly and annual budget and plan to meet goals and objectives.
• Understand and comply with federal, state, and local regulations that affect vehicle sales.
• Process all paperwork required by federal, state, and local laws.
• Review deal files and documents related to federal, state and county law for completeness and accuracy.
• Conduct training meetings for salespeople and sales managers regarding legal handling and processing of documents.
• Work closely with other department managers to ensure cooperation and teamwork throughout the dealership.
• Attend and participate in weekly manager meetings to review objectives, tracking numbers and safety/compliance issues.
• Direct Garff Management Routines for the Sales Department.
• Create schedule for sales department employees.
• Hold daily one‑on‑one planning and review meetings with each sales manager/team leader to review current team goals, performance and plans.
• Develop and organize a training schedule, as directed by the GM, to ensure each sales associate receives regular sales training and role‑playing sessions.
• Guide sales managers and assist them in setting short and long‑term goals and objectives.
• Assist sales managers in developing improvement programs for associates who are failing to reach their objectives.
• Assist customers in the purchase process when necessary.
• Ensure all sales associates adhere to Company Values and take corrective action when necessary.
• Recommend to the GM the new and used vehicle inventory to be carried.
• Teach, train and ensure that the sales team follows up with all leads per company standards.
• Assist in the development of advertising campaigns and other promotions.

• 3-5 years of previous management experience within a dealership environment.
• Proven success in driving results and developing talent within a dealership.
• High School diploma; college degree preferred.
• Must be able to provide references upon request.
• Ability to read and comprehend job‑related instructions and information, whether electronic or paper based.
• Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems.
• Results Orientation – the ability to plan and achieve business goals within the timelines established.
• Teamwork – ability to work with others to effectively enhance results or processes.
• Interpersonal Skills – the ability to interact and communicate well with employees and customers at all levels, socially poised.
• Leadership & Example Setting – the ability to motivate dealership managers and employees and model desired behaviors.

We are an Equal Opportunity Employer.