Senior Manager, Sales Account Management; Specialty Chemicals

Senior Manager, Sales Account Management (Specialty Chemicals)

The Role Across industries, specialty chemicals are driving advances in performance, purity, and efficiency. Entegris is leading this shift, expanding rapidly into high‑growth Specialty chemicals markets—including Life Sciences, Advanced Catalysts, and Semiconductor applications—to support the world’s most innovative manufacturers. To accelerate this momentum, we are seeking an Senior Manager, Sales Account Management to join an empowered, growth‑focused team driving customer success and market expansion.

This position may be based in Ambler or potentially remote within the Central or East Coast regions of the United States. The new leader will play a key role in advancing a high‑growth business within Entegris. As the primary point of engagement for Specialty Chemicals across non‑semiconductor markets, this role focuses on developing and expanding long‑term customer relationships, enabling Entegris to achieve revenue, profitability, and market‑share goals in targeted specialty chemical segments.

• Own a territory/portfolio with primary markets in medical and pharmaceutical chemistry customers (including CDMOs, pharmaceutical companies, medical device manufacturers, and oligo/phosphonamidite supply chains), and secondary markets in specialty applications utilizing metallocene catalysts. Create and maintain account plans by mapping decision makers, identifying growth levers, assessing risks, and analyzing competitors; own revenue targets and pipeline development while driving product line growth and margin expansion.
• Build multi‑level relationships (procurement, process development, ER&D, manufacturing, QA/RA, supply chain) to expand share of wallet and win new programs.
• Lead opportunities from discovery to close: needs analysis, technical scoping, trial plans, proposal, negotiation, contracting.
• Maintain accurate CRM pipeline and forecasts (volume, revenue, margin) by SKU/family and by program stage; deliver quarterly and annual targets. Keep CRM hygiene high (contacts, activities, opportunity stages, forecasts). Champion disciplined commercial excellence, including value‑based pricing and margin optimization.
• Support continuous improvement across commercial processes, including forecasting, change control, and customer communication.
• Protect margin through disciplined value pricing, messaging (purity, consistency, documentation, change‑control rigor, service) and mix management.
• Lead and coordinate Customer Service activities across SC plants, ensuring timely order management, issue resolution, and a seamless customer experience.
• Partner with PM’s/R&D to address performance questions, quality deviations, and continuous‑improvement opportunities; close the loop with documented outcomes.
• Support quality agreements and change‑control processes; ensure timely communication of product/process changes per customer notification requirements.
• Collaborate with Planning/SCM to align demand signals, safety stocks, and lead.
• Support new product introductions, grade expansions, and packaging improvements with lighthouse customers in all end‑markets.

• Education/
  
  Experience:
  
  B.S. in Chemistry, Chemical Engineering, Biochemistry, or related field. 8+ years of experience selling to pharmaceutical environments and CDMOs, ideally within oligonucleotide or high‑purity reagent supply chains; exposure to organometallics is a plus (PhD could be an asset as well when selling into fine chemicals market).
• Sales Strength:
  Proven ability to build strong, lasting customer relationships—from initial engagement to long‑term partnership.
• Core Competencies:
  
  Enterprise/strategic selling, technical curiosity, program management, accurate forecasting, and strong executive presence.
• Negotiation:
  Strong negotiation skills with a focus on achieving win–win outcomes. Proven capability to shape strategy, not just execute it—balancing short‑term wins with long‑term market development.
• Tools:
  Proficiency with CRM systems (e.g., Salesforce), basic analytical tools (Excel/Power BI), and collaboration platforms (Teams/SharePoint), along with experience using e‑signature…