Senior Technical Account Manager
Job in
Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listed on 2026-07-15
Listing for:
Segment (Twilio)
Full Time
position Listed on 2026-07-15
Job specializations:
-
Sales
-
IT/Tech
Job Description & How to Apply Below
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Senior Technical Account Manager (TAM)The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users, identify all technical and business issues of assigned accounts, and assure complete customer satisfaction through all stages of the sales process.
Responsibilities- Provide product and technical support for assigned accounts
- Identify and develop potential new business opportunities
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Provide functional and technical support to customers
- Respond to customer questions on technical and business related issues
- Deliver high-level and detailed sales presentations
- Responsible for attending conferences, seminars, etc.
- Self-motivated with strong knowledge in security and compliance space:
Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions. - Knowledge in a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX), etc.
- Strong presentation skills and professional communication in emails, RFPs, and report submissions.
- Comfortable interacting at all levels within customer organizations, from C-level to front-line technical staff.
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
- 5–7 years relevant experience.
- Bachelor's degree or equivalent experience.
- Excellent written and oral communication skills.
- Ability to travel throughout sales territory.
- 'Big 4' or similar consulting experience a plus.
Qualys is an Equal Opportunity Employer, please see our EEO policy.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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