IT Service Desk Supervisor & Team Lead
Job in
Lancaster, Lancaster County, South Carolina, 29721, USA
Listed on 2026-08-31
Listing for:
Lancaster County Government
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Lancaster County Government is seeking a Service Desk Supervisor to oversee the IT service group, ensuring delivery of IT services across County departments. The role includes recruiting, training, and supervising staff, as well as maintaining a positive work environment while aligning with IT governance and cybersecurity best practices.
Responsibilities include establishing helpdesk processes, building knowledge bases, monitoring SLAs, and reporting on KPI performance.
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