Administrative Coordinator, Road Transport

Administrative Coordinator, Road Transport US

Lancaster

Nearest Major Market:
Dallas Nearest Secondary Market:
Fort Worth

The Administrative Coordinator plays a critical role in supporting daily transportation and operational activities by ensuring accurate reporting, maintaining data integrity, coordinating information across multiple systems, and providing administrative support to operations leadership. This position serves as a central point of communication between operations, management, and support departments to ensure the efficient flow of information and uninterrupted operational performance.

Duties & Responsibilities:

• Provide administrative and operational support to managers and supervisors while maintaining effective communication across departments.
• Prepare, verify, and distribute operational reports, ensuring accuracy and completion within established deadlines.
• Maintain data integrity by reviewing, updating, and validating operational records, reports, and workforce tracking information.
• Manage Transportation Management System (TMS) activities, including data entry, updates, transaction processing, and issue resolution.
• Assist with daily operational planning by monitoring staffing, scheduling, workload demands, and potential operational risks.
• Maintain and update workforce tracking tools, including records and labor-related reporting.
• Monitor operational applications and system integrations, identify discrepancies, troubleshoot issues, and escalate concerns as needed.
• Conduct end-of-day (EOD) reconciliations by reviewing reports, system data, workforce records, and unresolved issues.
• Prepare accurate shift handoffs and communicate outstanding tasks, operational concerns, and follow-up requirements to management and incoming shifts.
• Support special projects, continuous improvement initiatives, and additional administrative responsibilities as assigned.
• Ensure compliance with company policies, operational procedures, and confidentiality requirements.
• Proactively identify, communicate, and escalate issues that could impact operational performance, service levels, compliance, or reporting accuracy.

Education & Experience

Required:

• High School Diploma or GED.
• Basic computer proficiency and experience using business software applications.
• Strong organizational, administrative, and communication skills.

Preferred:

• Associate degree or coursework in Business Administration, Supply Chain Management, Logistics, Transportation, Operations Management, or a related field.
• One (1) to three (3) years of administrative, transportation, logistics, warehouse, or operational support experience.
• Experience working with Transportation Management Systems (TMS), labor management systems, warehouse management systems, or operational databases.
• Experience supporting high-volume operational environments and managing multiple priorities.
• Advanced Microsoft Excel and reporting experience preferred.

Skills &

Competencies:

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to prioritize competing responsibilities and meet deadlines.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Ability to maintain confidentiality when handling sensitive information.
• Strong customer service mindset and professional demeanor.
• Ability to adapt to changing operational requirements and business priorities.

Physical Demands:

• Ability to sit, stand, walk, and use a computer for extended periods.
• Ability to occasionally lift and move items up to 25 pounds.
• Ability to work in an office, warehouse, transportation, or distribution environment.
• Ability to work flexible schedules as business needs require.
• Frequent interaction with managers, supervisors, drivers, warehouse personnel, and support departments.

Work Environment:

• This role operates across both office and active yard and warehouse environments, where the employee may be exposed to varying temperatures, outdoor weather conditions, and noise levels consistent with active transportation and logistics operation.
• Adherence to all…