WMS Systems Assistant, Trouble Shooter

Location:

USA – Lancaster, Midpoint Dr

Division:
Solutions

Job Posting

Title:

WMS Systems Assistant, Trouble Shooter

Time Type:
Full Time

Compensation: $23.00 an hour

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures, whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors, be available to answer questions and respond back to team members as well as the Super User as needed.

• Ad hoc support to team to resolve equipment and/or system errors
• Deliver improvement proposals on warehouse activity and WMS system
• Review WMS and operational processes to verify transactions are accurately executed
• Create and submit reports daily on system/operational issues, both opened and closed

• Assist warehouse staff in operational areas as needed
• Work overtime as dictated by business, whether mandatory or voluntary

None

• Must have a high school diploma or GED
• 1 year’s experience working in a logistics/distribution/relevant environment
• 1 year’s experience working with Warehouse Management Systems (WMS)
• Be able to become MHE certified within 30 days of hire
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months (mild to moderate)

• Intermediate computer skills
• Proficient with MS Office Applications
• Knowledge of WMS functions

• English (reading, writing, verbal)
• Business writing proficiency

• Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products

• Strong attention to detail and accuracy, and accomplish job tasks in a timely manner
• Ability to perform duties with minimal supervision or guidance
• Ability to multi-task
• Ability to take initiative and research best practices/efficiencies
• Effective communication skills
• Be innovative and proactive with operational and systems solutions
• Must be able to adapt to change and thrive in a fast‑paced work environment

• Bending (Occasionally)
• Walking and Standing (Frequently)
• Sitting (Constantly)
• Ability to Lift/Carry and Push/Pull: 11‑20 pounds, reach above shoulder, squat, or kneel

The employee rarely is exposed to fumes or airborne particles or toxic or caustic chemicals. The noise level is usually low to moderate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at