Training Specialist

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV, founded in 1976, is the world’s third‑largest supplier of global transport and logistics solutions. We operate in more than 80 countries, providing transportation, storage, packaging, and customs clearance for a wide range of goods.

Location:

USA – Lancaster, Midpoint Dr
Division:
Solutions
Job Posting

Title:

Training Specialist
Time Type:
Full Time

The Training position reports to the Human Resources Manager or Training Manager on site. The employee is responsible for coordinating and delivering training courses required by DSV and its clients, including quality control, work measurement, logistics procedures, safety/HR, and work instructions. The role also involves developing and conducting competency training that is role‑specific in systems and leadership development, and providing ongoing support to employees.

• Orientation of new associates and refresher training for current associates on site policies.
• Develop self and maintain knowledge in relevant fields.
• Monitor, measure, and report on staff training and development plans and achievements within agreed formats and time.
• Facilitate shift training on operations, quality, standard updates, and procedural updates.
• Implement OJT training programs as required to improve site performance.
• Conduct and supervise training and development programs for employees.
• Plan and deliver OJT training courses and programs necessary to meet training needs.
• Ensure all training information is entered into the database.
• Ensure site quality & training programs meet all regulatory, DSV, and client requirements.
• Ensure site programs are audit ready to meet ISO (client) & 5‑Star (DSV) requirements.
• Arrange for the maintenance of all necessary equipment and materials related to effective delivery and measurement of training.
• Plan, develop, and implement strategy for staff training and development, establishing and maintaining appropriate systems for measuring necessary aspects.
• If an associate is hired as an equipment operator, ensure a copy of their certification is received and an equipment validation has been completed prior to operation; keep all this information in the training file.
• Issue all certification cards, s, and safety cards to all associates with new hire and renewals.
• Answer (or find the answer to) any questions associates may have.
• Work closely with the management team and operations department to ensure business/operational needs are met.
• Evaluate all associates’ skill levels to identify outages, and retrain all associates on any updates.
• Ensure all staffing changes are accurately reflected in the database and in training files; all associates no longer with the company should have their files pulled and placed with HR files to be retained based on retention timeline.
• Make and maintain supply of forms, orientation packets, and safety packets.
• Ensure all information is communicated with your manager; accommodate special requirements such as overtime, vision, strength, etc., and be flexible with scheduling, possibly changing days and hours of work for training purposes.
• Complete any tasks assigned by any member of the Management Team.

• Work overtime as dictated by business, whether mandatory or voluntary.

• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months, ranging from mild to moderate.

• High School diploma or equivalent.
• 2 years’ experience working in warehousing and/or logistics preferred.
• 1 year clerical experience.

• Proficient in MS Office applications.

• English (reading, writing, verbal).
• Bilingual a plus.

• Intermediate mathematical skills.

• Effective communication skills (all modes), requiring the ability to communicate to various levels of management to entry‑level team members.
• Excellent organizational skills.
• Experience in developing and implementing training programs.
• Knowledge of…