Part Time - 911 Dispatcher

Salary : $1,028.80 Biweekly
Location : 100 Craig Shaw Memorial Pkwy Lancaster, TX
Job Type: Part-Time
Job Number: -1 PT
Department: Emergency Communications
Opening Date: 06/16/2026
Max Number of Applicants: 50

Summary

Receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services by performing the following duties
Essential Duties and Responsibilities

• Receives and screens incoming calls for law enforcement, fire, medical, or other emergency services.
• Questions callers to determine location and seriousness of emergency and response needed.
• Enters information into computer-aided dispatch system.
• Operates two-way radio and/or other communications equipment to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remote units.
• Provides pre-arrival instructions to caller, including CPR.
• Coordinates police, fire, ambulance, and other emergency requests, relaying instructions to closest and most suitable units available.
• Relays information between hospital staff and emergency medical technicians at site or in ambulance.
• Provides preliminary first aid instructions before paramedic truck or ambulance arrives.
• Transmits and receives messages between divisions of own agency and other law enforcement agencies.
• Monitors silent alarm systems, remote cameras, and other systems used to detect illegal entry and maintain security.
• Contacts police officers to verify assignment locations, monitors dispatched units and, when necessary, serves as liaison with caller.
• Enters, updates, and retrieves information from a variety of computer systems.
• Answers or forwards non-emergency requests for assistance.
• Tests communications and alarm equipment and backup systems to ensure serviceability.

Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience

High School Diploma or GED and a combination of one year of clerical; computer operation; heavy telephone/public contact or related experience. Thirty (30) semester hours of college credit may substitute for one year of required experience.
Certificates, Licenses, Registrations

TCOLE Operator's Certification preferred but not required. A valid class C driver's license with a clean driving record is a requirement of this position. CPR Certification - Must be able to be obtained within 6 months.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.

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01

Do you understand and acknowledge that this is a part-time position and that, if selected, you would be hired into a part-time role?

• Yes
• No

02

This position requires a valid driver's license with a clean driving record. Which option best describes your current status?

• I do not currently possess a valid driver's license with a clean driving record
• I currently possess a valid out-of-state driver's license with a clean driving record
• I currently possess a valid Texas driver's license with a clean driving record

03

This position requires availability for nights, weekends, and holidays. Please indicate your availability.

• Not available for nights, weekends, and holidays
• I have some limitations in my availability
• Fully available for nights, weekends, and holidays

04

This position requires handling emergency calls and making decisions in stressful, fast-paced situations. Which option best describes your comfort level working in this environment

• I am not comfortable working in high-stress, emergency situations
• I may be able to work in this environment with training and support
• I am comfortable working in high-stress, fast-paced situations

05

This position requires successful completion of an extensive background process, including a drug screen, polygraph examination, psychological examination, and fingerprinting. Please indicate your willingness to proceed under these requirements.

• No, I am not willing to complete all required steps
• I may be willing, but I have questions about the process
• Yes, I understand and am willing to complete all required steps

06

This…