Training Manager, Project

Training Manager, Project

Lancaster

Nearest Major Market:
Dallas Nearest Secondary Market:
Fort Worth

The DSV Solutions Training Manager, Cargo Write Upgrade is responsible for ensuring that the training plan and supporting documentation are created in pursuit of highly successful delivery of each new business implementation. The Contract position is specific to a project with a set time window.

Essential Duties and Responsibilities:

• Serve as the Training
  
  Functional Area
  
  owner for the WMS-upgrade projects as assigned, provide weekly status report updates to the project manager, and present status updates to the internal project team and the client.
• Participate in Detail Quality Planning, gaining a full understanding of the business scope as it applies to the training approach to be planned.
• Using Engineering design, develop a master Standard Operating Procedure for the full scope of the business and a full set of work instructions as they apply to all processes to be executed within the operation.
• Collaborate with the Local team to identify training needed for the end users.
• Develop any other training aids and process visual management required to support successful execution of the processes.
• Develop a full training plan for each roll out of upgrade site by site.
• Obtain the approval of tollgate stakeholders for all deliverables.
• Classroom or Online training of Associates
• Execute Train-the-trainer with the associates Operations designates as trainers.
• Monitor the Operations team's execution of the training plan from project initiation through the hyper care period prior to project close.
• Applying Change Management tools, like ADKAR, Risk assessment, RASCI, Communication planning.
• Ensure timely updates to any completed documentation as a result of findings during testing, go live, and hyper care; ensure that Operations cascades those changes as needed through retraining.
• Ability to travel internationally if needed, valid passport needed.

Skills & Abilities:

• Education & Experience:
  
  Four-year degree is basic requirement Minimum of 5 years of job related/relevant experience. Minimum of 5 years Logistics/Supply Chain Industry experience
• Computer
  
  Skills:
  
  Proficiency in Microsoft Excel, Word, PowerPoint, Project, and Vizio
• High Knowledge of WMS functionality, preferably with BY Dispatcher
• Language Skills English (reading, writing, verbal), Spanish a plus
• Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
• Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
• Good mathematical skills
• Other Skills :
  Experience dealing with end users and clients Experience in 3PL environment, specifically Warehouse/DC operations
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. Work overtime as dictated by business whether mandatory or voluntary.

Core Competencies:

• Occasionally Handling/ Sitting / walking / standing Ability to Lift/Carry and Push/Pull 21-50 pounds Reach above shoulder, reach outward, squat, or kneel.
• The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
• This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at