Site Logistics Leader: Day

Overview

Sitemetric seeks a bold, humble, and bar-raising Site Logistics Leader, Site Operations to lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone involved. We are looking for a seasoned leader who works closely with customers (owners, general contractors, subcontractors, and individual workers) to continually grow every aspect of delivering, supporting, and innovating our services for the benefit of our customers.

If you are a self-starting team player who puts the customer at the center of every decision, covers every detail, and wants to be part of a fast-growing, innovative company transforming how the world is built, you will flourish with Sitemetric.

Field-based roles, including Site Logistics Lead positions, operate on a shift-based schedule. Shift times may fluctuate based on customer needs, job site requirements, and project schedules. Flexibility in work hours is required. This job site requires a valid and active Guard Card.

At Sitemetric, we turn technology into services that transform how the world is built. We enable our customers to lead change in construction operations: workforce, safety, security, reporting, communications, and more. We customize offerings to client needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, mustering, and more.

We serve a growing number of the US’s largest, most forward-looking owners and contractors, with thousands of companies and workers on the Sitemetric platform.

As Site Logistics Leader, Site Operations, you will lead and facilitate all onsite and customer workflows to deliver exceptional customer value and experience. This includes ensuring alignment with explicit and implicit expectations across owners, contractors, and workers to meet high standards for construction safety, security, quality, and success.

Your responsibilities include leading and cultivating relationships with stakeholders and delivering high-quality service across dynamic construction environments. This requires understanding customers’ evolving needs to maximize success on each project and across their broader portfolio and enterprise.

Overall, the role requires grit, perseverance, and an abundance mindset to navigate challenging environments where customers operate.

This position works directly with senior Sitemetric leadership (Operations, Customer Experience, Business Development, Brand, and others), and across the organization. This position requires in-person work at one or more Sitemetric job sites in the local area. Travel throughout the United States may be required.

Core responsibilities include:

• Service Delivery:
  Oversee how Sitemetric services are deployed and executed at project and enterprise levels to ensure high customer value and experience. Interact with all customer types, from executive teams within Owners and General Contractors to Subcontractors and on-site Workers. Understand, shape, and communicate priorities to all onsite staff to meet objectives related to safety, security, quality, and overall success (including budget and timeline).
• Customer Success:
  Work closely with customers to proactively anticipate and resolve challenges in utilizing Sitemetric services. Build and maintain good relationships with all teams and uphold high safety standards onsite.
• Collaborative Innovation:
  Work with customers and colleagues to understand problems and expand Sitemetric services to solve them in a scalable way, increasing customer value and experience. Represent our mission and values by approaching challenges with speed, industriousness, and a desire to create positive change.

REQUIRED

• Proven ability to lead successful project teams, develop employees, and maintain strong relationships with internal and external stakeholders (owners, general contractors, subcontractors, and others).
• Creative, results-oriented, responsive, and operates with a strong sense of urgency.
• Highly entrepreneurial and self-motivated, able to excel independently…