Senior Process Engineer, Supply Chain - Lancaster

As a Senior Process Engineer with the Supply Chain team, you will develop, implement, and maintain fair, reasonable, and attainable engineered labor standards across Distribution Center operations. They observe DC workflows to define optimal processes and preferred methods, then document via clear and effective SOPs. Senior Engineers conduct time studies to measure and validate direct labor functions, analyze data, and communicate findings and process recommendations to Operations leadership.

In support of incentive and accountability programs, they evaluate labor reporting and employee performance to ensure accurate and consistent standards application. Senior Engineers educate DC Operations teams to promote understanding, alignment, and sustained adoption of labor standards. They collaborate closely with DC Operations and cross-functional partners to identify improvement opportunities, develop operational strategies, and resolve process and/or training gaps. Additionally, they assess DC capacity requirements and constraints and, when needed, provide innovative, data-driven network optimization recommendations.

Approximately 50% travel required to DCs.

This role is on site, which means you would be required to work on site at the Best Buy location listed on the job posting. The recruiter or hiring manager will provide more details during the hiring process.

• Engineered Labor Standards:
  Ensure a fair and reasonable labor standard by performing time studies, analyzing results, and troubleshooting as necessary. Summarize findings to Corp and DC leadership, provide process gaps and insights, and recommendations to solve.
• Educate & Coach:
  Train DC Operations on what is and how to leverage engineered labor standards, including methods observations, providing feedback, incentive and accountability impacts, etc.
• Tools & Software:
  Maintain accuracy of DC layouts including XYZ coordinates via AutoCAD and WMS. Maintain ELS flowcharts and standard data via Standards Pro or other software solution. Conduct time studies, work samples, and data capture via UMT plus.
• Capacity Planning:
  Analyze DC network capacity needs and provide recommendations collaborating with DC Operations teams. Use data-driven approaches to model facility operations, forecast capacity, and simulate process changes to provide innovative solutions.
• Continuous Improvement:
  Observe and improve warehouse processes and workflows to enhance throughput, reduce costs, and improve service levels. Provide recommendations to create or improve operational policies, procedures or systems.
• Reporting:
  Utilize reporting such as SCI, Red Prairie, and Power BI Dashboards to identify opportunities in direct labor performance and utilization. Work cross-functionally to improve DC Operations metrics.

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or any Quantitative Bachelor’s degree or equivalent industry experience.
• 4+ years in external Supply Chain engineering roles involving process improvement, layout optimization, and/or engineered labor standards.
• 2+ years of experience working with engineered labor standards and time study methods.
• Proficiency in Lean Six Sigma concepts and tools.

• 5+ years in external Supply Chain engineering roles involving process improvement, layout optimization, and/or engineered labor standards.
• Advanced analytics tools such as Excel, SQL, etc.
• Familiarity with AutoCAD, LMS/WMS, SQL, Time study software such as UMT Plus, Standards Pro, Microsoft Office Suite.
• Strong analytical, problem-solving, critical thinking, and communication skills.
• Proven track record developing and/or maintaining engineered labor standards with extensive experience conducting time studies in a distribution environment.
• Experience with warehouse automation (e.g., conveyors, AS/RS, robotics).
• Ability to manage multiple priorities and deliver results under tight deadlines.

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

Best Buy is an equal opportunity employer.

Final date to receive applications:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.