Senior Industrial Engineer

About Thred Up

Thred Up is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, Thred Up has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love Thred Up because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet.

Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With Thred Up's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers.

Thred Up has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, Thred Up is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME's Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's Work Life 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact:

At Thred Up, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a Senior Industrial Engineer to lead large-scale automation and process improvement programs.

As a Senior Industrial Engineer at Thred Up, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you'll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.

This role offers the opportunity to visit Thred Up facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.

In This Role You'll Get To:

* Lead large-scale, complex automation and process improvement programs across Thred Up's distribution network, from concept through execution.

* Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.

* Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.

* Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.

* Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.

* Influence and guide the development of policies, standards, and best practices that shape how engineering projects are executed across the network.

* Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.

* Mentor, coach, and provide technical leadership to junior and mid-level engineers, building team capability and addressing knowledge gaps.

* Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.

* Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.

What We're Looking For:

* Bachelor's degree in Industrial, Mechanical, Manufacturing, or related Engineering field.

* Minimum 8 years of related experience with a Bachelor's degree; or 6 years with a Master's degree; or 3 years with a PhD; or equivalent work experience.

* Advanced expertise in industrial engineering methodologies (simulation modeling, network optimization, advanced statistical analysis).

* Proven track record leading large-scale automation or material handling programs with significant budget responsibility.

* Ability to connect engineering solutions with business strategy and financial outcomes.

* Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.

* Experience establishing policies, standards, and cross-functional frameworks.

* Thinks big-picture, sets ambitious goals, and aligns teams to achieve them.

* Strong ability to anticipate risks, prevent escalations, and guide others through complex challenges.

* Inspires and motivates teams by providing clarity of priorities, encouraging innovation, and modeling accountability.

* Adaptable communicator who can influence at all levels, from frontline teams to senior leadership and external partners.

* Uses mistakes as opportunities for learning and continuous…