Senior Operational Finance Specialist, Road Transport

Overview

Location:

Lancaster, TX

Division:
Road Transport US
Job Posting

Title:

Senior Operational Finance Specialist, Road Transport US
Time Type:
Full Time

Summary

The Senior Operational Finance Specialist role is responsible for executing and overseeing day-to-day operational finance activities that support the organization's White Glove Operations. This position ensures accurate, timely financial processing across billing, accounts payable (AP), accounts receivable (AR), and exception reporting while maintaining strong data integrity and process controls.

Working cross-functionally with Operations, AP/AR, Commercial, and White Glove teams, this role serves as a key operational partner in identifying discrepancies, resolving financial exceptions, validating data accuracy, and supporting financial reporting. The position plays a critical role in enabling scalable, compliant, and efficient financial operations in a fast-paced, transportation environment.

• Operational Finance & White Glove Support
• Lead and oversee daily operational finance activities supporting White Glove operations.
• Interpret and apply financial controls and governance standards for operational financial procedures.
• Facilitate financial back-office processes, ensuring alignment with established financial controls and governance standards.
• Support freight audit, billing, and settlement processes to ensure accuracy and timeliness of customer and supplier transactions.

• Operational Finance & Billing Support
• Approve and resolve customer billing exceptions within established thresholds, determining appropriate corrective actions prior to invoice release.
• Evaluate supplier invoice discrepancies and determine appropriate resolution strategies based on contractual terms, financial risk, and operational impact.
• Monitor Operational AR activities, supporting accurate posting, issue identification, and timely resolution of customer billing inquiries.
• Act as a liaison between Operations and Financial Controlling to analyze and resolve issues impacting billing or payment cycles.

• Financial Reporting & Data Accuracy
• Analyze operational finance trends to identify financial risk, margin leakage, and control gaps, and determine corrective actions to address identified issues.
• Lead exception management analysis, determining root causes and implementing corrective actions to reduce recurring financial and operational risk.
• Ensure operational data integrity across systems supporting billing, audit, and reporting processes.

• Cross-Functional Collaboration
• Partner closely with Operations, Control Tower teams, AR/AP, Commercial, and Technology to resolve financial exceptions and process gaps.
• Support business leaders by providing insight and data validation related to operational financial performance.
• Analyze and resolve systemic operational finance issues within delegated authority and escalate only high-risk or out-of-scope matters to the Director, Business Financials.

• Process Improvement & Controls
• Lead continuous improvement initiatives, exercising judgment to redesign processes, implement controls, and improve financial performance.
• Establish, maintain, and interpret operational finance policies and procedures, ensuring consistent application across White Glove operations.
• Support system enhancements, automation initiatives, and testing efforts related to billing and financial reporting.
• Ensure adherence to internal controls, audit requirements, and compliance standards.

• Additional Responsibilities
• Performs other duties as assigned

• Bachelor's degree in Finance, Accounting, Business, or a related field required.
• 3-6 years of experience in operational finance, billing, freight audit, AP/AR, or financial operations.
• Experience in transportation, logistics, trucking, or supply chain environments strongly preferred.
• Experience working within a control tower or centralized operations model is a plus.

• Strong understanding of operational finance processes, including billing, AP/AR, and reconciliations.
• High attention to detail with the ability to identify data discrepancies and root causes.
• Strong analytical and problem-solving skills.
• Ability to work cross-functionally with finance, operations, and business leaders.
• Comfortable working with ERP systems, billing platforms, and financial reporting tools.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong written and verbal communication skills.

This role is primarily performed in a professional office or hybrid environment. The position involves extended periods of sitting, frequent use of a computer and standard office equipment, and regular participation in meetings with cross-functional teams. Occasional schedule flexibility may be required to support operational or billing cycles. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

DSV is an…