Project Lead - Data Center Services

Job Summary

The Project Lead
- Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Project Lead
- Data Center Services will drive data center best practices and relevant industry standards into working processes and procedures as/where applicable. The Project Lead - DCS will act as the on‑site coordinator and supervisor of several Crew Leads.

• Support and coordinate all scheduled data center MACs according to the DCIT calendar event scheduling.
• Implement cable work order (CWO) MACs, testing and certification, and assist with crafting LV project BOM and scope documents.
• Perform asset auditing and manage daily error logs.
• Provide equipment installation MACs, including device labeling, power connectivity and LV cable connectivity, ensuring proper cable dressing.
• Assist with smart‑hand operations as required.
• Maintain a safe and secure operating environment within the GPN data center and report violations to DCIT immediately.
• Document and record details for asset installation layout, cable plant patch matrix, and cable labeling standards.
• Maintain the secure hard drive disk (HDD) bin and log, ensuring compliance with retention practices and notifying DCIT as required.
• Manage ticketing and service calls.
• Use basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/apps, and DCIM related tools.
• Coordinate equipment/material receiving, shipping, and RMA processing as needed.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches, and other areas on a weekly basis.
• Troubleshoot layer‑1 suspected cable plant issues and address networking, storage, and general power distribution problems.
• Develop, document, and monitor performance measures and processes for audit and operational compliance related to datacenter best practices and industry standards.
• Ensure ISO 27001 / 9001 and TIA/EIA-942 certifications.
• Support standard and emergency operating procedures for the data center.
• Ensure maintenance schedules align with best industry standards and are reviewed annually.
• Provide status reporting on data center service availability, performance, and capacity utilization.
• Report daily error logs and conduct physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinate equipment installation and delivery schedules following project plans.
• Participate and provide key input for all data center expansion, migration, and decommissioning plans.
• Use the following tools:
  Basic Hand Tools
  : screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves;
  Trade Tools
  : punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt‑ohmmeter, 4‑pair continuity tester, and 5‑gang punch tool.

Compensation:
Min USD $31.00/Hr. – Max USD $35.00/Hr.

• 3‑5 years working in data centers (datacom/telecom, operations, administration, or related technical field).
• General knowledge of telecom/IP equipment and software configurations.
• Basic understanding of AC/DC power principles.
• Strong aptitude for independent work and high productivity.
• Proven problem‑solving, critical‑thinking, and communication skills (written, oral, and presentation).
• Ability to work at heights, off ladders, in confined spaces, lift up to 50 lb and move up to 75 lb.
• Ability to distinguish colors, read small print, and recognize audible signals.
• Excellent customer relationship skills and regular attendance.
• High School diploma or GED equivalency (minimum).
• Minimum six (6) months supervisory or managerial experience.
• Must be able to terminate fiber.
• Must possess and effectively use the tools listed above.
• Proficient in interpreting blueprints and other project documents, including specifications, reporting, and quality requirements.
• Knowledge of universal communications color codes.
• Proficiency with Microsoft Office (Word, Excel, and MS Project).
• Must meet company minimum driving standards.
• Minimum years of experience: 2‑4 years (in related…