Carrier Sales Representative, Road

DSV – Global transport and logistics is the world’s 3rd largest supplier of global solutions within transport and logistics. Founded in 1976, DSV delivers a full range of logistics services including transport, storage, packaging, and customs clearance across more than 80 countries. Our global reach is complemented by local offices, ensuring timely delivery to customers worldwide.

Lancaster, TX

Road US

Carrier Sales Representative, Road US

Full Time

The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV’s freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. Core duties include daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery.

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Collect and verify all carrier documentation for on-time shipment closeout and billing.
• Build, develop, and maintain long‑term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
• Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network.
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem‑solving.
• Perform additional duties and project work as assigned.

• High School diploma or equivalent required;
  Associate’s or Bachelor’s degree preferred.
• Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
• Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
• Strong understanding of transportation and drayage operations, including carrier regulations and best practices.

• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
• Experience using Transportation Management Systems (TMS).
• Strong negotiation, persuasion, and relationship‑building abilities.
• Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
• Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
• Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
• Thrives under pressure and demonstrates a strong sense of urgency and accountability.
• Positive, motivated, and team‑oriented with the ability to work independently and collaboratively.
• Professional phone presence and effective interpersonal communication skills.

Work is primarily sedentary, performed in an office or remote setting, requiring frequent use of a computer, phone, and standard office equipment. Some standing, walking, or light lifting (up to 15 pounds) may be necessary. Occasional travel to recruiting events may involve extended periods of standing or walking. Hours may be extended or staggered to support multi‑shift recruiting needs.

Typical office noise level is low to moderate. The role involves limited exposure to fumes or airborne particles. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Expected base pay range: $50,000.00 – $65,000.00 Annual. Actual compensation will be determined based on job‑related factors such…