Shipping Supervisor
Listed on 2026-05-09
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Management
Operations Manager, General Management
Overview
Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.
Now is the best time to join Johnstone Supply
. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people.
Johnstone is growing, and so can you.
Position responsibilities:
- Ensures Johnstone stores receive the Right Product at the Right Time and in the Right Condition by: monitoring the daily order‑filling workload and directing labor needs; checking shipping documents for accuracy; answering questions related to the Shipping department; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed.
- Ensures a safe work environment by: observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean as you work process; and participating as a permanent member of the Safety Committee.
- Maintains department staff by: conducting interviews in the hiring process and making recommendations; overseeing the training of new employees and cross training of existing employees; coaching, counseling, and disciplining employees as necessary; and conducting mid year progress performance reviews as well as annual performance reviews.
- Maintain department payroll via ADP.
- Ensures that Distribution Center Employees have the appropriate training support to be successful in their individual roles and provides on‑going coaching and professional development.
- Ensures established performance standards and budgets are met by reviewing weekly, monthly, and quarterly reports and taking necessary actions.
- Maintains communication between employees and supervisors by conducting department meetings.
- Communicate daily warehouse staffing with fellow supervisors and makes recommendations for handling volume of work.
- Maintain Distribution Building integrity through lock‑up procedure and securing building at day’s end as well as handling minor building maintenance when needed or applicable.
- Ensure end‑of‑day system close‑out process is performed nightly.
- Actively involved with Distribution Center’s carrier base including timely communication, monthly service reviews, and daily communication on issues that negatively impact the Distribution Center or its customer base.
- Works closely with the facility and/or department trainer – reviewing discrepancies, identifying training needs of staff, and issuing timely follow‑up with associates.
- Maintains equipment servicing including daily equipment checks, battery watering procedures are followed and ensures that all necessary equipment repairs are made timely.
- Ensures that all lift equipment drivers are tested on the machinery prior to issuing use approval.
Johnstone Supply believes that each employee's contribution should not be limited by the assigned responsibilities. Therefore, it is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or
Experience:
High school diploma or general education degree (G.E.D.); five + years related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree highly preferred.
Job Specific
Knowledge, Skills and Abilities:
- Knowle…
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