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Customer Service Operations Manager
Job in
Lancaster, Dallas County, Texas, 75146, USA
Listed on 2026-09-06
Listing for:
DSV Air & Sea Inc.
Full Time
position Listed on 2026-09-06
Job specializations:
-
Management
Client Relationship Management, General Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
DSV Air & Sea Inc. in Lancaster, TX is seeking a Manager of Customer Service to oversee client relationships at the site and ensure adherence to SOPs across inbound, picking, packing and outbound processes.
You will lead and coach a team of 10–15 customer service staff, drive continuous improvement, and coordinate with internal stakeholders to meet service levels and budgets. Strong knowledge of WMS and MS Office is preferred.
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