Senior Communication Professional, North America

Position Summary

The Senior Communication Professional - North America serves as the strategic communications leader for DSV Contract Logistics' North American business, with end-to-end ownership of internal and executive communications and close partnership with Marketing on external strategies. This role is the primary communications architecture for North America, designing and driving channels, narratives, and executive content that connect leadership to employees and position DSV's Contract Logistics business in the market.

• Own the end-to-end communications strategy for DSV Contract Logistics North America, including strategy development, channel management, calendar planning, and message architecture.
• Design, manage, and continuously improve internal employee communication channels – all‑hands events, leadership newsletters, intranet content, and digital signage – to drive engagement, alignment, and culture.
• Serve as the primary communications strategist and thought partner to the North America executive team, advising on employee initiatives, organizational change, and high‑stakes communications.
• Build and manage the executive communications program for North American leadership, including speech writing, talking point development, Linked In and external content, speaking engagement preparation, and town hall facilitation support.
• Partner with DSV's Marketing function on external communications strategies, ensuring a coherent, consistent voice while Marketing retains ownership of brand and campaign execution.
• Develop and maintain a communications cadence and editorial calendar that maps to the business cycle, key organizational moments, and leadership priorities.
• Measure and report on the effectiveness of internal communications programs through engagement signals, readership data, and qualitative feedback, continuously refining the approach.
• Manage and coordinate external vendors, agencies, and freelance writers to support communications production, ensuring quality, brand compliance, and on‑time delivery.
• Serve as the steward of DSV's Corporate Visual Identity (CVI) and tone‑of‑voice standards within Contract Logistics North America.
• Partner with P+O, Legal, and the executive team to develop and execute communications for sensitive organizational matters, including restructurings, policy changes, leadership transitions, and post‑merger integration milestones.
• Support DSV's DB Schenker integration by developing communications that align employees, leaders, and stakeholders across legacy organizations during the North American integration period.
• Operate fluently across executive (C‑Level) and frontline audiences, modulating channel, tone, and depth to match communication needs.

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, English, or a related field is required.
• Minimum 7 years of progressive communications experience, with at least 3 years in an internal communications, executive communications, or corporate communications capacity within a complex, matrixed organization.
• Demonstrated track record of owning end‑to‑end communications programs, producing executive‑level content, and driving measurable employee engagement outcomes.
• Experience in a logistics, supply chain, transportation, or large multi‑site operating environment is strongly preferred.

• Proficiency in Microsoft 365 suite (SharePoint, Teams, Outlook, Canva), content management systems, intranet platforms, and digital communications tools.
• Comfort with analytics dashboards and reporting tools to measure communications effectiveness.
• Proficiency in presentation tools (PowerPoint) and visual communications software; ability to produce publication‑ready assets without design support.
• Familiarity with AI‑assisted content tools and ability to leverage emerging technology to improve communications quality, speed, and personalization at scale.
• Working knowledge of video production, webcast platforms, and live event tools for executive town halls and large‑format internal events.

• English (reading, writing, and verbal)