Senior Communication Professional, North America

Location:

USA - Lancaster, Midpoint Dr

Division:
Solutions

Job Posting

Title:

Senior Communication Professional, North America - 120506

Time Type:
Full Time

The Senior Communication Professional – North America
, serves as the strategic communications leader for DSV Contract Logistics’ North American business, with end-to-end ownership of internal and executive communications and close partnership with Marketing on external strategies. This role is the primary communications architecture for North America:
The Senior Communication leader will design and drive the channels, narratives, and executive content that connect leadership to employees and position DSV’s Contract Logistics business in the market. The Senior Communication leader will build the communications operating model for Contract Logistics North America, set standards for how the business speaks internally and externally, and serve as a trusted thought partner to the executive team on high-stakes employee initiatives, change communications, and leadership presence.

• Own the end-to-end communications strategy for DSV Contract Logistics North America — including strategy development, channel management, calendar planning, and message architecture — ensuring consistency, clarity, and alignment to business priorities.
• Design, manage, and continuously improve internal employee communication channels — including all-hands events, leadership newsletters, intranet content, and digital signage — to drive engagement, alignment, and culture across a geographically distributed workforce.
• Serve as the primary communications strategist and thought partner to the North America executive team, advising on employee initiatives, organizational change, and high-stakes communications that require precision, timing, and executive judgment.
• Build and manage the executive communications program for North American leadership, including speech writing, talking point development, Linked In and external content, speaking engagement preparation, and town hall facilitation support.
• Partner with DSV’s Marketing function on external communications strategies, ensuring Contract Logistics North America has a coherent, consistent voice in market-facing activities while Marketing retains ownership of brand and campaign execution.
• Develop and maintain a communications cadence and editorial calendar that maps to the business cycle, key organizational moments, and leadership priorities across Contract Logistics North America.
• Measure and report on the effectiveness of internal communications programs through employee engagement signals, readership data, and qualitative feedback; continuously refine approach based on results.
• Manage and coordinate external vendors, agencies, and freelance writers as needed to support communications production, ensuring quality, brand compliance, and on-time delivery.
• Serve as the steward of DSV’s Corporate Visual Identity (CVI) and tone‑of‑voice standards within Contract Logistics North America, ensuring all communications outputs are brand‑compliant and professionally consistent.
• Partner with P+O, Legal, and the executive team to develop and execute communications for sensitive organizational matters including restructurings, policy changes, leadership transitions, and post‑merger integration milestones.
• Support DSV’s DB Schenker integration by developing communications that help align employees, leaders, and stakeholders across legacy organizations during the North American integration period.
• Operate fluently across executive (C‑Level) and frontline (site operations, general managers) audiences, modulating channel, tone, and depth to match the communication need.

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English, or a related field is required.
• Minimum 7 years of progressive communications experience, with a minimum of 3 years in an internal communications, executive communications, or corporate communications capacity within a complex, matrixed organization.
• Demonstrated track record of owning end‑to‑end communications…