Quality Manager

Quality Manager role at Brass Craft Manufacturing Company
. The role is responsible for establishing, maintaining and monitoring adherence to the quality assurance system including quality standards, inspection, test methods and procedures for the organization. Determine and recommend necessary inspection and test equipment required for incoming, in-process, and final product inspections. Establish and oversee various inspection and test procedures. Establish and coordinate the assembly of records necessary for quality control tracking, including charts, statistical analysis and reports.

Plan work with direct reports, assist in determining causes for non-conforming materials and components, quality system failures, process scrap or rework. Work with department supervisors/managers to resolve quality problems.

• Establish and maintain policy for documentation of all products
• Reviews documentation before being sent to external customers
• Implements ongoing quality improvement processes working with interdepartmental teams
• Anticipates, to the extent possible, program release problems and takes corrective action to resolve and achieve commitments
• Escalates issues to the Director of Operations and Director of Quality as needed
• Drive a data based proactive quality culture in the plant
• Evaluate, and oversee the monitoring of gages and measuring devices to detect non-conforming product
• Ongoing observation of all in-process manufacturing levels and evaluation of their adherence to good and established quality standards
• Constant evaluation, analysis, and continuous improvement of the present quality assurance system and procedures
• Maintain history of records associated with listing agencies (CSA, IAPMO, and UL)
• Form teams for analyzing corrective actions for defective materials
• Determine disposition of scrap and/or rework
• Prepare Production Part Approval Process (PPAP) paperwork for customers
• Develop and supervise quality technicians and quality auditors on a daily basis
• Coordinate efforts with suppliers to support new product development and improvements with existing products
• Maintain Non-Conforming Material Review (NCMR) database for the supply base
• Follow up on safety procedures to prevent employee injury
• Maintain good employee relations and communications
• Performs other related duties as needed and assigned

• Bachelor Science
• Minimum 8 years’ experience in Quality Assurance (metal working industry preferred) or High School Diploma and 10 years’ experience in the metal working industry
• Minimum 3 years’ supervisory experience
• Experience in ISO
  9001, Quality Audits and Supplier quality
• Experience with implementing good quality processes and systems (Control plans, PFMEA’s, Corrective action process)
• Problem solving methodology – 5 Whys, 8D, Root Cause analysis, etc.
• QMS experience with PFMEA’s, PPAP, Control Plan
• Minimum 5 years’ experience in a Manufacturing environment

• Bachelor Science in Engineering (discipline)
• Technical experience
• Machining background
• Metal Working experience

Brass Craft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service and repair parts, and drain cleaning and plumbing hand tools for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, Brass Craft supports a wide array of channel partners including wholesalers, retailers and specialty dealers, who serve residential and commercial markets across the Americas.

Brasscraft has set the plumbing standard for 70 years, with industry leading brands including Brass Craft, Plumbshop, and Cobra.

Masco Corporation (NYSE: MAS) is the parent company with sales revenue over $7 Billion, a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio includes Behr paint;
Brass Craft, Delta and Hansgrohe faucets, Kraft Maid and Merillat cabinets;
Milgard windows and doors; and Hot Spring spas. For more information, visit

Brass Craft Manufacturing Company is an equal…