Business Development Manager

Responsibilities

• Identify and pursue new business opportunities within the small- and medium-sized customer segment and assigned territories.
• Acquire new customers through prospecting, networking, referrals, industry engagement, and relationship-building activities.
• Reactivate inactive or dormant customer accounts and develop strategies to increase customer engagement and revenue generation.
• Develop and maintain a portfolio of small- and medium-sized customer accounts to support revenue growth, customer retention, and long-term business development objectives.
• Develop and maintain a pipeline of prospective customers and business opportunities.
• Convert qualified opportunities into active, revenue-generating customer accounts.
• Identify opportunities to expand services within existing and prospective customer accounts.
• Build and maintain strong relationships with prospective and existing customers.
• Conduct customer meetings and discussions to understand transportation needs, business challenges, and service requirements.
• Serve as a primary point of contact for assigned customer opportunities throughout the sales process.
• Support successful customer onboarding and implementation activities to promote a positive customer experience and repeat business.

• High school diploma or equivalent required;
  Associate’s degree or Bachelor’s degree in Business, Logistics, Sales, Marketing, or a related field preferred.
• 1-3 years of sales, business development, commercial, or related experience preferred.
• Experience building customer relationships and supporting revenue growth initiatives preferred.
• Experience working in a KPI-driven, goal-oriented, or customer-focused environment preferred.
• Familiarity with CRM systems (Microsoft Dynamics or similar) and pipeline management tools preferred.
• Transportation and logistics industry experience preferred.
• Domestic freight brokerage or related transportation experience preferred.