Administrative Assistant, Maintenance Support Technician, Road Transport US

• Maintenance Support Technician, Road Transport US
• Lancaster

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Division:

Road, Transport US
Job Posting

Title:

Maintenance Support Technician, Road Transport US
Time Type:
Full Time

At DSV Road Transport,the field maintenance support technician provides on-site, mobile maintenance and technical support across assigned regions to ensure safe, compliant, and efficient fleet operations. This role combines in-depth Class 8 diesel and trailer repair knowledge with exceptional communication and customer service skills. The Technician serves as a liaison between drivers, vendors, and internal departments while performing light repairs, coordinating service needs, and ensuring all maintenance activities meet DSV standards.

This is a traveling, field-based role. DSV will provide a company truck, tools, PPE, and required technology to support mobile operations.

Perform light repair and maintenance work on Class 8 tractors and trailers, including but not limited to: lights, mudflaps, hoses, minor mechanical adjustments, and DOT inspections.

Respond to field service needs and driver breakdowns within assigned region, ensuringtimelyand safe resolution.

Conduct equipment condition assessments and determine appropriate repair paths (mobile repair vs. shop/vendor).

Initiate service and repair work by diagnosing issues, developing repair estimates, verifying warranty/service coverage, and writing repair orders (ROs).

Maintain company-provided tools,truck, and equipment in clean, safe operating condition.

Serve as a mobile communicator and liaison between drivers, maintenance vendors, dispatch, and internal departments.

Ensure driver concerns, equipment issues, and safety needs are accurately captured and communicated to vendors and internal stakeholders.

Follow up with repair shops and vendors to verify recommended services are completed correctly and documented.

Maintain strong, professional relationships with external repair partners to ensuretimelyand cost-effective service delivery.

Record accurate, detailed, and complete repair orders and service documentation.

Enter ROs and maintenance data into required systems (e.g., service databases, internal tracking tools).

Assist with manufacturer warranty processing when applicable.

Supportpartsprocurement as needed, including sourcing, ordering, and tracking materials.

Prepare, coordinate, andmaintainlicensing, permitting, and compliance documentation for assigned equipment.

Ensuretimelysubmission of invoices and repair documentation to Accounts Payable.

Travel extensively by road (and occasionally by air) to support fleet operations across assigned regions.

Perform other duties as assigned to support fleet safety, uptime, and operational needs.

High School Diploma or GED required.

Class 8 truck and trailer mechanical experience or working knowledge required.

Must have andmaintaina valid in-state driver’s license with an acceptable driving record.

Ability to troubleshoot issues and perform light repairs safely and effectively.

2+ years of diesel, tractor/trailer, or fleet maintenance experience.

Ability to learn andutilizemaintenance management and service database systems.

Basic understanding of DOT regulations and FMCSA compliance standards.

Prior field service or mobile maintenance experiencestronglypreferred.

Strong verbal and written communication skills.

Ability to work independently in the field whilemaintainingalignment with internal teams.

Highl…