Team Lead, Operations-LBJ FWY

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV is a leading provider of global transport and logistics solutions.

Location:

USA – Lancaster, Lyndon B Johnson Fwy
Division:
Solutions

Job Title:

Team Lead, Operations – LBJ FWY
Type:
Full Time

The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned to them daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. Associates are expected to meet company objectives in performance, safety, and quality, and to comply with all corporate and site‑specific policies.

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist in forklift operation and certification for new and existing associates.

• Oversee and coordinate unloading of inbound shipments, order or stacking of product, and picking and staging of outbound shipments for maximum productivity.
• Verify required inbound/outbound paperwork with drivers, ensuring all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.

• Maintain a professional appearance and communication style at all times.
• Communicate with customers telephonically, electronically, or in person as needed.
• Prepare required activity reports accurately and efficiently for site management.

• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked.
• Verify products and/or orders meet quality standards, reporting any damages or discrepancies; stack, package, shrink‑wrap, and label product as required.
• Process all quality control functions as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.

• Understand and comply with relevant ISO standards that impact this position.
• Execute all safety protocols and promote a safe work environment.
• Maintain warehouse cleanliness, order, and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site‑specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.

• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in completing productivity sheets and accurately capturing production and payroll hours.
• Assist the Supervisor in maintaining a workforce consistent with productivity goals.
• Participate in establishing and implementing work schedules.
• Ensure schedules are correctly implemented and jobs are assigned and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.

• Participate in department meetings.
• Initiate action to prevent the occurrence of any non‑conformities related to product,…