Trainee White Goods Engineer SE

Trainee White Goods Engineer - Lancaster [SE33]

Lancaster LA1, UK

May 26, 2026

Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided – private use optional | Tools & Training Provided

Whether you’re starting fresh or changing careers, all you need is a mechanical or electrical mindset
. We’ll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer – Field Based
. Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long‑term, rewarding career repairing household appliances.

As a Trainee White Goods Engineer – Field Based
, your role will involve:

• Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
• Visiting customers’ homes to diagnose issues and carry out repairs safely and efficiently
• Using your mechanical or electrical mindset to troubleshoot and solve problems on‑site
• Recording and managing job details using our in‑house engineer software
• Following guidance from your mentor while building your skills and confidence
• Providing excellent customer service
  , explaining repairs clearly and professionally
• Continuously developing your technical skills through structured training and on‑the‑job experience

• Salary: £26,500 to £27,000 per annum (depending on experience) – salary reviewed once you’re signed off training
• Uncapped bonus scheme (OTE up to £50,000 per annum)
• City & Guilds Assured Training Programme
• Purpose‑built training centre in the North East of England
• Full training on major appliance types:
  washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
• Mentorship from experienced engineers to support your career journey
• Van, tools, tablet, uniform, and fuel card provided
• 30 days annual leave (including 8 bank holidays)
• Discounts via company retail portal
• Monthly cash prize draw &
  Costa gift card recognition scheme
• Complimentary appliance cover for your own home

Pacifica is one of the UK’s largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year
. With over 250 engineers nationwide
, we are a carbon neutral company committed to reaching net‑zero by 2035
.

• Our Purpose
  :
  Keeping households running while protecting the environment
• Our Vision
  :
  Caring for our customers’ appliances for a sustainable future

To succeed, you’ll need the right mindset and transferable skills:

• A mechanical or electrical mindset – comfortable using hand tools and solving problems
• Enthusiasm – motivated to power through challenges
• Confidence – able to work alone in customers’ homes and provide great service
• Communication skills – clear, friendly, and professional with customers
• A can‑do attitude – driven to learn and succeed
• Full UK manual driving licence (no more than 6 penalty points)
• Van stock automatically replenished
• Daily spare parts delivered to local ByBox lockers
• Easy‑to‑use engineer software
• No sales targets – focus purely on repairs
• Ongoing specialist training and career progression

Working as a White Goods Engineer – Field Based offers variety, challenges, and job security in a growing industry. You’ll never be stuck behind a desk, and you’ll always be learning.

Start your journey today as a Trainee White Goods Engineer – Field Based with Pacifica
. Click Apply Now to take the first step toward your new career.