Services Specialist

Open Until Filled

The Wyoming Department of Workforce Services is seeking a motivated and customer-focused professional to provide employment and training services to individuals and businesses throughout the community. Under general supervision, this position assists customers in identifying employment opportunities, training resources, and supportive services while ensuring compliance with federal and state program guidelines, policies, and regulations.

This position develops, manages, and monitors a caseload of participants enrolled in state and federal workforce programs. Responsibilities include assessing customer skills, education, and employment needs; providing career guidance and employment counseling; assisting job seekers with training and vocational opportunities; and referring individuals to employers or community resources that support successful employment outcomes.

The successful candidate will work closely with employers to identify workforce needs, develop recruitment strategies, and help fill employment and vocational training openings. Duties also include conducting on-site business visits, promoting coordinated agency services, assisting employers with workforce resources and training grants, and supporting hiring efforts through applicant referrals and follow-up activities.

Additional responsibilities include maintaining accurate records and data within electronic systems for case management, job postings, reporting, and program compliance. This position also organizes and participates in community outreach events designed to connect employers with job seekers and increase awareness of Department services.

The ideal candidate will possess strong communication, organizational, and customer service skills, with the ability to work effectively with individuals who may face significant barriers to employment while maintaining professionalism, confidentiality, and a commitment to public service.

Fremont County is located in central Wyoming. Wyoming’s best adventure starts in Wind River Country. Come to get away from the crowds: unplug, unwind, and meet Wyoming in the way it’s meant to be met. Enjoy even a single hike in Wind River Country, and you’ll understand why it’s such a great gift to live here. https://fremontcountywy.org/

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement
  - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!  for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensation calculator.wyo.gov

Human Resource Contact:

• Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.
• Develops, manages, and monitors a caseload of participants enrolled in state and federal programs.
• Confers with employers to develop and fill employment and vocational training openings.
• Refers applicants to employment or other community resources.
• Assesses and evaluates client skills, education, and training.
• Assists, directs, and counsels claimants and job applicants.
• Interviews assess and evaluate customers to meet employment, training, and vocational needs.
• Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting.
• Assists, directs,…