Client Services Administrator Vets

Become a Client Services Administrator at Langford Vets, where you'll deliver top-notch administrative support in a busy Small Animal Veterinary Referral Hospital. Your customer-focused skills will ensure our clients receive exceptional service and support.

As an integral part of our Client Services team, this role demands effective communication and strong organizational skills. You will manage appointment bookings, handle telephony services, and assist clients and clinicians with various administrative tasks. Experience in a veterinary setting is valuable but not mandatory, as we provide comprehensive training and support.

Key Responsibilities:

• Book and manage client appointments efficiently

• Handle incoming calls and respond to queries

• Ensure a welcoming environment for clients and pets

• Process payments and handle cash reconciliation

• Maintain reception area’s cleanliness and organization

Requirements:

• Strong customer service orientation

• Excellent verbal and written communication skills

• Ability to multitask in a fast-paced setting

• Organized and detail-oriented approach

• Previous experience in veterinary or healthcare setting preferred

Your dedication to client service and administrative support will greatly impact our work at Langford Vets.
#J-18808-Ljbffr