Store Manager | Westshore Town Centre

Description

This isn t just a management job—it's your chance to lead and grow a business. Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?

As a Store Manager with our TELUS family, you ll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You ll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You ll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset.

You won t just manage a store; you ll help grow a business forward.

• Take shared accountability for store performance with commitment and determination
• Use data and metrics to identify opportunities and make strategic decisions
• Balance priorities to optimize productivity and support growth

• Unlock each team member s potential through regular coaching and feedback
• Build clear development plans that help your team grow and succeed
• Create an environment where people thrive and perform at their best

• Build a customer-first culture where your team consistently delivers exceptional experiences
• Grow your store s impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
• Lead by example and inspire your team to achieve holistic success

• Communicate with clarity and transparency so your team understands the "why"
• Build trust-based relationships and foster a positive, collaborative environment
• Proactively recruit top talent and set new team members up for success

• Rewards That Reflect Your Impact
• Ability to earn rewarding monthly performance bonuses on top of a competitive salary
• Additional sales incentives like cash prizes, phones, accessories and trips
• Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
• TELUS Pension and Share Purchase Plan with generous company contributions
• Exclusive employee discounts on products, services and local businesses

• A recognition-first culture where your wins are celebrated and we invest in your growth
• Career advancement opportunities within Telus Retail Limited or across TELUS
• Mentorship from top performing sales leaders who want to see you succeed
• The opportunity to lead with purpose and give back to your community

• Results-Oriented & Accountable:
  Self-motivated, resilient, and takes ownership of outcomes
• Inspiring & Collaborative:
  Guides and motivates teams through strong communication and relationship building
• Positive & Adaptable:
  Brings energy and embraces change with confidence
• Data-Driven:
  Uses metrics to identify opportunities and make informed business decisions
• Coach & Mentor:
  Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
• Customer-Centric:
  Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
• Innovative Thinker:
  Brings fresh ideas and creative solutions to running your store

You will be successful if you are...

• Results-Oriented & Accountable
• Resilient
• Inspiring
• Adaptable
• Customer-Centric
• Data
  - Driven
• Innovative
• Positive
• Collaborative

$53,000 to $76,000