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Job Description & How to Apply Below
Job Overview The Township of Langley is currently recruiting for a temporary full‑time Support Clerk (approximately July 13, 2026 to July 9, 2027) to join our team of professionals in the Permits, Licences and Inspections Division. Reporting to the Senior Manager, Permits, Licences & Inspections Administration, you will serve as the main point of contact for providing customer service and for preparing and processing a variety of enquiries, requests and applications.
This role requires managing and prioritizing tasks quickly and accurately while maintaining a commitment to excellence in customer service.
Responsibilities Receive, review and process applications for plumbing, gas, residential building and other permits; respond to routine zoning and property development enquiries; provide routine information related to the Zoning By‑law; refer more complex enquiries to a superior or technical staff.
Respond to enquiries, requests and complaints by phone and in person, and assist by explaining and interpreting rules, regulations and general policies.
Perform a variety of tasks in support of the Permits, Licences and Inspections Division.
Maintain and update a variety of records, including electronic and manual files, and retrieve information from files as required.
Perform related work as required.
Qualifications Completion of Grade
12, supplemented by commercial and accounting courses plus considerable related experience, preferably in a municipal environment or an equivalent combination of training and experience.
Sound knowledge of business English, spelling, arithmetic, and proper correspondence vocabulary.
Considerable knowledge of the applicable department rules, regulations and procedures.
Knowledge of records management, billing, indexing and related business support functions.
Ability to communicate effectively with the public, internal and external contacts in processing a variety of enquiries, complaints and related matters.
The Township of Langley is an equal opportunity employer.
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