Executive Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
If you are looking for an opportunity in a fast paced, motivating, hybrid work environment with great benefits, where you are empowered in your role, you may be the exact person we are looking for!
The Executive Assistant serves as a key operational and administrative partner to the VP of Underwriting and underwriting leadership team. This role is responsible for reporting, analytics, recruitment coordination, audit administration, authority tracking, project management, and executive support activities that improve operational efficiency, strengthen governance, and enable data-driven decision-making across the underwriting department.
ESSENTIAL DUTIES & RESPONSIBILITIES  Reporting & Business Analytics   Produce weekly, monthly, quarterly, and annual underwriting reports and share with internal stakeholders
Analyze underwriting productivity, workflow, and portfolio trends.
Maintain dashboards, KPIs, and management reporting.
Prepare reports and presentation materials for meetings.
Recruitment & Talent Support   Coordinate recruitment activities, candidate screening, interview scheduling, and communications.
Track hiring metrics and recruitment timelines.
Maintain job descriptions and assist with coordination of Annual Performance Reviews
Underwriting Governance & Quality Assurance   Maintain underwriting authority tracking and coordinate authority reviews
Support underwriting file audits and remediation tracking.
Monitor data quality and reporting accuracy.
Project & Operational Coordination   Track strategic initiatives, project plans, and departmental action items.
Support implementation of new products, processes, and operational improvements.
Maintain underwriting procedures, guidelines, and departmental documentation.
Coordinate onboarding, training, and compliance-related activities
Executive & Leadership Support   Manage calendars, meetings, agendas, and action item follow-up.
Prepare executive presentations, reports, and communications.
Coordinate leadership meetings, travel arrangements, and special projects.
Support departmental budgeting and administrative requirements.
Anticipate administrative and operational needs, proactively removing obstacles and coordinating resources to support leadership objectives.
Run business-related errands and provide logistical support within and outside the office, including between Langley & Vancouver office locations
Other duties as assigned
Certificates, Licences & Registration  N/A
QUALIFICATIONS   Strong organization, prioritization, and time management skills to complete assignments efficiently and within structured timelines
An eye for detail with a high degree of accuracy
Ability to work under pressure and meet deadlines
Positive, driven, and disciplined attitude
Self-motivated to meet competitive individual and team-related targets
Strong independent work ethic
Ability to work harmoniously in a team environment
Strong written language, and professional communication skills
Flexible and adaptable to change
Competence with Microsoft Office Suite and Google Sheets
Ability to handle confidential information with professionalism and discretion
Requires a valid driver's license and reliable transportation
COMPETENCIES   Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Decision Making Skills – Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments;…