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Trainee Personal Banking Associate
Job in
Langley, BC, Canada
Listed on 2026-06-21
Listing for:
TD
Apprenticeship/Internship
position Listed on 2026-06-21
Job specializations:
-
Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
As a Trainee, you'll assist customers with daily banking transactions, provide expert advice, and efficiently refer complex inquiries to appropriate team members. This role emphasizes understanding customer needs, digital banking education, and support for branch operations.
Key Responsibilities:
• Engage customers in daily banking transactions and advice
• Understand customer needs and guide them accordingly
• Educate customers on digital banking trends
• Support frontline staff with cash and non-cash transactions
• Recommend improvements to enhance customer experience
Requirements:
• High School diploma and/or 1+ years relevant experience
• Investment Funds Canada certification required post-appointment
• Preferred post-secondary degree in a related field
• Proficiency in MS Office and branch software
• Strong communication skills with customer experience focus
Build expertise and confidence in banking solutions while actively serving customers at TD Canada Trust.
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Position Requirements
10+ Years
work experience
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