Workplace Operations Manager

Media Mint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail.

We are seeking a highly organized and people-focused Workplace Operations Manager to oversee HR administration, employee relations, office operations, Talent Acquisition and workplace compliance for our Canada office. This role will serve as the primary local point of contact for employees, leadership, clients, and facility management, ensuring a productive, compliant, and well‑managed work environment. The successful candidate will partner closely with local leadership and the HR team to support employee engagement, policy adherence, office discipline, operational efficiency, and overall workplace experience.

Note:

This is a part‑time role requiring approximately 10–15 working days per month from the office.

• Serve as the primary local HR contact for employees and provide guidance on day‑to‑day HR‑related matters.
• Partner with the HR Business Partner and leadership team on employee relations, performance concerns, attendance management, and workplace issues.
• Act as a trusted resource for employees, addressing queries and providing support on company policies and procedures.
• Support onboarding, offboarding, employee documentation, and other HR administration activities.
• Assist in fostering a positive, professional, and engaged workplace culture.

• Coordinate interview scheduling and candidate communications.
• Maintain recruitment documentation and hiring records.
• Support local hiring events and recruitment initiatives as needed.

• Ensure employee records, HR documentation, and compliance requirements are maintained accurately and confidentially.
• Monitor adherence to company policies, attendance requirements, and workplace standards.
• Support leadership in reinforcing office discipline and ensuring employees comply with established processes and procedures.
• Identify and escalat[e] policy violations or employee concerns to the appropriate stakeholders.

• Oversee day‑to‑day office operations and ensure a skilled, efficient workplace environment.
• Manage relationships with the Office facility management and coordinate office‑related services and requirements.
• Maintain office inventory, including laptops, stationery, snacks, food supplies, and other office resources.

• Manage and coordinate client visits, ensuring a positive and professional experience.
• Support local operational initiatives and workplace improvement programs.

• Manage petty cash and maintain accurate records of office expenditures.
• Coordinate procurement of office supplies and monitor associated budgets.

• Support employee engagement activities and local office events.
• Coordinate special projects and initiatives as assigned by leadership.
• Provide administrative support for local business operations when required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–5 years of experience in HR operations, Talent Acquisition, office management, or a similar role.
• Excellent communication, stakeholder management, and interpersonal skills.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Google Workspace and HR systems.

• Talent Acquisition Coordination
• Employee Relations
• Office & Facilities Management
• HR Compliance & Administration
• Conflict Resolution
• Communication & Relationship Building
• Employee Engagement