Director, Project Management Ontario

At BGBx, we’re driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare’s most important challenges.

Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast‑moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.

If you’re energized by collaboration, inspired by innovation, and motivated by work that matters, you’ll find a place to grow, contribute, and make a meaningful impact at BGBx.

BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.

The Director, Project Management serves as the internal portfolio lead for an assigned book of business. This individual is a strategic and execution‑focused leader who partners closely with Account teams to build and maintain accurate work projections, prioritize initiatives, and ensure the portfolio remains operationally sound and financially healthy.

The Director, Project Management is ultimately responsible for the successful delivery of high‑quality work that drives client satisfaction, meets business objectives, and balances client and agency economics. This role leads and mentors a multi‑skilled team of Project Managers while driving operational excellence across the business.

• Partner with Account and Marketing teams to provide clear, proactive, and consistent communication to clients and effectively manage expectations
• Review projects across assigned account(s) to assess resource and skill requirements and ensure appropriate staffing alignment
• Partner with Resource Management and Functional Department Leads to manage fluctuating resource needs across the portfolio
• Lead project status reviews and facilitate cross‑functional post‑mortem sessions to drive continuous improvement
• Develop and oversee risk mitigation plans for large‑scale and complex engagements
• Serve as a collaborative business partner to capability leads to evolve workflows and improve operational efficiencies
• Prioritize work in progress (WIP) with functional leads and Account teams to proactively address bottlenecks and maintain momentum
• Manage portfolio budgets and communicate revenue shifts or financial risks to senior leadership
• Act as the escalation point for vendor management concerns and production‑related issues
• Identify and remove barriers to project success while ensuring projects remain on track
• Oversee workload distribution across the portfolio and facilitate resolution of complex production discussions with clients
• Partner closely with Account teams during client discussions related to timelines, production challenges, and project trade‑offs
• Collaborate with Resourcing to adjust client workload priorities across the portfolio as business needs evolve
• Scope and estimate complex, integrated, multi‑channel engagements and review all estimates prior to client delivery
• Regularly review team workloads, billings, actuals, utilization, and staffing plans to identify opportunities for optimization and efficiency
• Drive organization, information sharing, and alignment across functional departments and Account teams
• Mentor, manage, and develop Project Management team members to strengthen overall performance, productivity, and operational excellence

• 8+ years of project management experience, preferably within a healthcare advertising, pharmaceutical, medical communications, or agency environment
• Proven experience leading large‑scale,…