Service Manager

Position: Full-Time Service Manager Role
Drive excellence in service operations as a full-time Service Manager at Jaguar Land Rover Langley. Cultivate customer relationships and ensure the efficient running of the service department.

This pivotal position demands a strong leader to oversee the service department's performance and productivity. You'll recruit and mentor staff, manage customer interactions, and promote ongoing service sales through effective advertising strategies.

Your role will also involve reviewing quality control procedures to maintain high standards.

Key Responsibilities:

• Train service department staff to enhance customer satisfaction

• Resolve customer issues in a timely, professional manner

• Develop and implement a service advertising strategy

• Review performance of service advisors and provide training

• Ensure all shop equipment is maintained and safe

Requirements:

• Minimum of 10 years in an automotive service department

• Strong analytical, organizational, and interpersonal skills

• Familiarity with automotive parts and local supply sources

• Ability to document and report maintenance records

• Effective communication across all dealership departments

Enhance service efficiency and lead a team focused on quality outcomes at Jaguar Land Rover Langley.
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