Shift leader, Restaurant​/Food Service

BC - Langley (Willowbrook Courtyard) - Franchisee

$19.00–$21.00/hour + tip-out | Full-Time & Part-Time | Leadership Opportunity

Red Robin Langley is hiring Shift Leaders to help lead our restaurant team at19705 Fraser Hwy #530, Langley, BC V3A 7E9.

This is a hands-on leadership role for someone who enjoys working alongside the team, solving problems, supporting great guest experiences, and helping keep restaurant operations running smoothly.

Whether you already have leadership experience or you’re a strong restaurant team member who is ready to take the next step, this can be a great opportunity to build your leadership skills and develop toward restaurant management.

$19.00–$21.00/hour base wage

Additional tip-out

Full-time and part-time positions available

Flexible day, evening, and weekend scheduling

Discounted meals for team members and immediate family

Health benefits available for eligible full-time team members

Leadership training and development

Opportunities to develop toward Assistant Manager and other restaurant leadership roles

As a Shift Leader, you’ll work alongside the restaurant team while helping lead the shift and maintain strong operational standards.

Your responsibilities will include:

Helping lead opening, closing, and busy restaurant shifts

Supporting Servers, Hosts, kitchen team members, and other restaurant positions

Keeping restaurant service and operations organized throughout the shift

Coaching and supporting team members in the moment

Helping set priorities and keeping the team focused during busy periods

Responding to guest concerns and helping find quick, professional solutions

Supporting food quality, hospitality, cleanliness, and restaurant standards

Helping ensure food-safety and workplace-safety procedures are followed

Communicating with restaurant managers about staffing, guest concerns, and operational needs

Leading by example and helping create a positive, respectful team environment

We’re looking for someone who:

Has experience working in a restaurant, hospitality, or similar customer-focused environment

Is comfortable taking responsibility and helping lead a team

Communicates clearly and works well with different personalities

Can stay organized while managing multiple priorities

Remains calm and makes good decisions during busy shifts

Is dependable, accountable, and willing to lead by example

Enjoys coaching and supporting other team members

Takes pride in great guest service and restaurant execution

Is available for a combination of day, evening, weekend, and holiday shifts

Previous experience as a Shift Leader, Shift Supervisor, Lead Server, Lead Cook, Supervisor, or similar leadership position is an asset.

We’re also interested in experienced restaurant team members who have demonstrated strong performance and are ready to take their first formal leadership step.

Depending on your experience, availability, and restaurant needs, there may also be opportunities to work in other trained restaurant positions in addition to your Shift Leader shifts.

This can be a great fit for someone who wants to continue working directly with guests or the kitchen team while developing their restaurant leadership experience.

A Shift Leader role is an opportunity to learn more about the overall operation of a restaurant while developing practical leadership experience.

You’ll build skills in:

Coaching and developing team members

Guest recovery and problem-solving

Restaurant organization and communication

Food quality and service execution

Operational and safety standards

Team leadership and accountability

Strong Shift Leaders who demonstrate consistent performance, leadership, and operational ability may have opportunities to develop toward A…