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Job Description & How to Apply Below
About the Role
Provide technical support and customer service to our customers
Partner with the Outside Sales team to support existing customers and help identify new business opportunities
Learn about our products and services and educate customers on their features and benefits
Process customer orders and maintain accurate order information
Assist with preparing quotations, bids, and customer correspondence
Support warehouse operations, including shipping, receiving, and inventory-related tasks as needed
Contribute to sales, marketing, and branch initiatives
Develop your product knowledge and industry expertise through hands-on training and mentorship
Here's a Snapshot of How You'll Contribute to Our Team
No matter your role, you'll make a difference by bringing:
A customer-first mindset and commitment to delivering excellent service
Enthusiasm for learning and developing a career in sales and distribution
A collaborative approach and willingness to support teammates across the branch
Strong problem-solving skills and attention to detail
Initiative, accountability, and a positive attitude
Flexibility to take on new challenges and responsibilities as you grow
Who We're Looking For
High School Diploma required; post-secondary education in Business, Sales, Marketing, Engineering, Construction, or a related field is considered an asset
Recent graduates and early-career professionals are encouraged to apply
Previous customer service, retail, warehouse, co-op, internship, or sales experience is an asset but not required
Strong organizational and communication skills with the ability to manage multiple priorities
Comfortable learning and using new technology, software, and computer applications
A proactive attitude with a willingness to learn and grow
Ability to work both independently and as part of a team
Ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
Commitment to maintaining a safe and healthy work environment
Ability to work in various weather conditions as required
Why Choose ICONIX?
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.
Base Pay: $23.50 - $25.00 / Hourly. Exact compensation may vary based on skills, experience, and location.
Market Competitive Compensation :
We reward high-performance, team work, collaboration, and a continuous improvement mindset.
Employee Incentive (Bonus) Plan :
Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
Retirement Savings Program : ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
Comprehensive Health and Wellness Benefits :
Choose from flexible healthcare coverage designed to support all ages and stages of life.
Employee Referral Program :
Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
Learning and Development :
Reach your full potential and career aspirations with training and development opportunities.
Employee Discount Programs :
Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
Other perks include :
Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian‑owned family business, family work atmosphere
* For eligible employees.
ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at with your request. Your information will be treated as confidential.
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