Job Description & How to Apply Below
Position Overview
Acura of Langley is currently seeking a motivated and customer-focused Assistant Sales Manager to support the leadership of our Sales team and contribute to the overall success of the dealership. Reporting to the General Sales Manager, the Assistant Sales Manager plays a key role in driving sales performance, delivering an exceptional customer experience, and fostering a collaborative, high-performing dealership culture. This role provides hands‑on leadership throughout the sales process while supporting sales operations, customer satisfaction, and team development.
Share your knowledge of the sales process while learning the skills of Sales Management with a hands‑on and immersive approach.
Compensation for this position is commission based with a base salary component included.
Primary Duties and Responsibilities
Support the General Sales Manager in leading and coordinating the day-to-day sales operations of the dealership
Promote a positive,collaborative team environment by working closely with Sales, Service, and Parts Management to achieve shared dealership goals
Participate in and assist with training Product Advisors and fostering strong working relationships with your teammates
Maintain active involvement in all sales inquiries and ensure consistent execution of effective sales practices
Engage with customers early in the sales processand provide direction and support to Sales Consultants throughout the customer journey
Ensure every customer receives an exceptional and personalized ownership experience
Build long‑term customer relationships and professionally resolve customer issues or concerns related to sales, dealership operations, personnel, or products
Conduct management follow‑ups and customer call‑backs to support customer satisfaction and maximize closing ratios
Assist in completing sales transactions by balancing customer needs with dealership objectives
Ensure all sales and lease documentation is accurately completed and compliant with manufacturer policies and applicable regulations
Support the development and execution of dealership‑specific sales programs, promotions, and special events
Prepare, review, and analyze sales performance reports
Evaluate trade‑in vehicles to determine reconditioning, retail, or wholesale placement
Perform other duties as assigned by dealership management
Qualifications Required
Education & Licenses
Valid VSA License (required)
Experience
Previous experience in the automotive industry, with a strong focus on new and pre‑owned vehicle sales
Experience supporting or leading sales teams in a customer‑facing environment
Strong leadership, management, and customer‑service skills
Second language an asset but not a requirement
Excellent verbal and written communication abilities
Highly organized with exceptional attention to detail
A desire to elevate your career within the automotive sales industry
Strong problem‑solving skills with the ability to handle and resolve customer concerns in a professional and timely manner
Additional Requirement
Legally entitled to work in Canada
About Dilawri
Our benefits include:
Discounted employee vehicle purchase program
Job‑specific coaching & training programs
Employee wellness & assistance programs
Employee social events
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