Assistant Sales Manager Acura BC

Position Overview

Acura of Langley is currently seeking a motivated and customer-focused Assistant Sales Manager to support the leadership of our Sales team and contribute to the overall success of the dealership. Reporting to the General Sales Manager, the Assistant Sales Manager plays a key role in driving sales performance, delivering an exceptional customer experience, and fostering a collaborative, high-performing dealership culture. This role provides hands‑on leadership throughout the sales process while supporting sales operations, customer satisfaction, and team development.

Share your knowledge of the sales process while learning the skills of Sales Management with a hands‑on and immersive approach.

Compensation for this position is commission based with a base salary component included.

• Support the General Sales Manager in leading and coordinating the day-to-day sales operations of the dealership
• Promote a positive,collaborative team environment by working closely with Sales, Service, and Parts Management to achieve shared dealership goals
• Participate in and assist with training Product Advisors and fostering strong working relationships with your teammates
• Maintain active involvement in all sales inquiries and ensure consistent execution of effective sales practices
• Engage with customers early in the sales processand provide direction and support to Sales Consultants throughout the customer journey
• Ensure every customer receives an exceptional and personalized ownership experience
• Build long‑term customer relationships and professionally resolve customer issues or concerns related to sales, dealership operations, personnel, or products
• Conduct management follow‑ups and customer call‑backs to support customer satisfaction and maximize closing ratios
• Assist in completing sales transactions by balancing customer needs with dealership objectives
• Ensure all sales and lease documentation is accurately completed and compliant with manufacturer policies and applicable regulations
• Support the development and execution of dealership‑specific sales programs, promotions, and special events
• Prepare, review, and analyze sales performance reports
• Evaluate trade‑in vehicles to determine reconditioning, retail, or wholesale placement
• Perform other duties as assigned by dealership management

• Valid VSA License (required)

• Previous experience in the automotive industry, with a strong focus on new and pre‑owned vehicle sales
• Experience supporting or leading sales teams in a customer‑facing environment
• Strong leadership, management, and customer‑service skills
• Second language an asset but not a requirement
• Excellent verbal and written communication abilities
• Highly organized with exceptional attention to detail
• A desire to elevate your career within the automotive sales industry
• Strong problem‑solving skills with the ability to handle and resolve customer concerns in a professional and timely manner

• Legally entitled to work in Canada

Our benefits include:

• Discounted employee vehicle purchase program
• Job‑specific coaching & training programs
• Employee wellness & assistance programs
• Employee social events