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Guest Services Director: Elevate Patient Experience
Job in
Lanham, Prince George's County, Maryland, 20706, USA
Listed on 2026-08-08
Listing for:
Genesis Administrative Services LLC
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
Genesis Healthcare is seeking a Full Time Guest Services Director to join our team in Lanham, MD. The role oversees Customer Service, Recreation, and related services to ensure the highest quality care and compassionate atmosphere for patients and families.
Responsibilities include coaching staff, managing satisfaction surveys, creating engaging Guest Services programs, building a volunteer network, and supervising Guest Services personnel to uphold service standards.
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