Infrastructure Engineer

Position Summary

The Infrastructure Engineer is a senior-level individual contributor responsible for the design, implementation, and ongoing management of complex IT infrastructure across NGEN’s internal environment and client-facing engagements.

This role serves as a technical authority and hands-on engineer, balancing direct infrastructure work with architectural guidance and junior staff mentorship. The ideal candidate is proactive, self-directed, and capable of operating independently under the direction of the Head of Technology and Security.

Essential Duties and Responsibilities

Infrastructure Engineering

• Design, deploy, and maintain Microsoft Azure and Microsoft 365 environments (commercial, GCC, GCC-High), including identity, security, and collaboration workloads
• Configure and manage Sonic Wall firewalls, including rule sets, VPN, and security policies
• Monitor and revise Power Automate workflows to ensure consistent results
• Deploy, monitor, and remediate backups
• Administer HP Aruba switching infrastructure, including VLANs, routing, and network segmentation
• Manage on-premises and datacenter infrastructure, proactively identifying and resolving hardware, OS, and software issues for Windows and Linux servers
• Ensure client environments maintain uptime targets and meet established SLA requirements

Security & Compliance

• Collaborate with the security team to identify, remediate, and prevent vulnerabilities across client and internal environments
• Apply security best practices across infrastructure design and configuration
• Support compliance initiatives as directed

Architecture & Strategy

• Define and maintain technology standards and best practices aligned with organizational and client objectives
• Evaluate emerging technologies and make informed recommendations on adoption
• Contribute to build vs. buy decisions with consideration for cost, scalability, and compatibility

Mentorship & Collaboration

• Provide technical guidance and mentorship to junior engineering staff
• Collaborate with project managers, business stakeholders, and client contacts to translate requirements into technical solutions
• Maintain strong working relationships across internal teams and with external vendors and partners
• Promote a professional, client-ready working environment

Qualifications

• 7+ years of hands-on experience in IT infrastructure engineering
• Demonstrated expertise with Microsoft Azure and Microsoft 365 administration
• Demonstrated experience with On-prem and Hybrid Microsoft Active Directory deployments
• Experience with VMWare and Hyper-V virtualization
• Expertise with Windows Server , SuSE Linux, and Windows 11
• Experience configuring and managing Sonic Wall firewall environments
• Experience managing Pure Storage
• Demonstrated experience deploying, monitoring, and remediating Veeam, Veeam One, and Veeam 365 backups
• Experience with HP Aruba or comparable enterprise switching platforms
• Strong troubleshooting skills across on-premises, cloud, and hybrid environments
• Ability to work independently and manage competing priorities with minimal supervision

Preferred

• Relevant certifications:
  Microsoft (AZ-500, MS-500, or equivalent), Sonic Wall SNSA/SNSPA, or Aruba certifications
• Experience in an MSP environment
• Familiarity with CMMC, NIST 800-171, NIST 800-53, ISO
  20000-1, ISO
  27001, or similar compliance frameworks