Linux NOC Engineer

Exciting full-time opportunity in Lanham, MD with a pioneering tech company building a global cellular broadband network in space to operate directly with standard, unmodified mobile devices. Using an advanced satellite constellation and cutting‑edge technology, revolutionizing global connectivity by making standard mobile devices connect directly to the internet.

If you want to be at the center of groundbreaking change and thrive in fast‑paced environments, this is the role for you. The main attraction for the role is you are hands‑on in bringing connection to everyone. You are also ensuring seamless satellite‑to‑mobile service worldwide. They are seeking proactive, passionate professionals who want to make a difference in the world. And because the company is small, you have the chance to grow with them.

Also, you gain unparalleled learning in a unique industry while enjoying a company that is growing every single day.

• Bachelor’s degree in Telecommunications, IT, Computer Science, or related field
• 2–5 years’ experience in telecom service assurance, NOC support, or incident management
• Strong understanding of incident management, logging, classification, and escalation
• Customer-facing communication skills (written and verbal)
• Proficiency with ITSM / incident management tools (Service Now, Remedy, Jira, etc.)
• Experience in 24×7 operational or shift‑based environments

• ITIL Foundation or service management certification
• Exposure to mobile, satellite, or hybrid telecom networks in global operations
• Familiarity with service domains: RAN, core, transport, OSS/NMS, gateway, satellite
• Experience with collaboration/documentation tools (Outlook, Teams, Confluence, SharePoint)
• Works well with a team and can handle pressure situations.

• 50% Incident Management Tools (Service Now, Jira, Remedy)
• 30% Telecom Technologies (RAN/Core/OSS/Satellite/Gateway)
• 20% Collaboration and Documentation (Teams, SharePoint, Confluence)

• 60% Hands On (incident intake, triage, coordination)
• 20% Management Duties (tracking, escalation, audit documentation)
• 20% Team Collaboration (NOC, technical ops, customer updates)

• Medical, Dental, and Vision Insurance
• Vacation Time