Linux NOC Engineer
Listed on 2026-05-30
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IT/Tech
IT Support, Systems Engineer, Technical Support, Cybersecurity
Exciting full-time opportunity in Lanham, MD with a pioneering tech company building a global cellular broadband network in space to operate directly with standard, unmodified mobile devices.
Using an advanced satellite constellation and cutting‑edge technology, the company is revolutionizing global connectivity by allowing standard mobile devices to connect directly to the internet. If you want to be at the center of groundbreaking change and thrive in fast‑paced environments, this is the role for you. The main attraction is your hands‑on involvement in bringing connectivity to everyone and ensuring seamless satellite‑to‑mobile service worldwide.
The company is small, offering a chance to grow alongside it and gain unparalleled learning in a unique industry.
- Bachelor’s degree in Telecommunications, IT, Computer Science, or related field
- 2–5 years’ experience in telecom service assurance, NOC support, or incident management
- Strong understanding of incident management, logging, classification, and escalation
- Customer‑facing communication skills (written and verbal)
- Proficiency with ITSM / incident management tools (Service Now, Remedy, Jira, etc.)
- Experience in 24×7 operational or shift‑based environments
- ITIL Foundation or service management certification
- Exposure to mobile, satellite, or hybrid telecom networks in global operations
- Familiarity with service domains: RAN, core, transport, OSS/NMS, gateway, satellite
- Experience with collaboration/documentation tools (Outlook, Teams, Confluence, SharePoint)
- Works well with a team and can handle pressure situations.
- 50% Incident Management Tools (Service Now, Jira, Remedy)
- 30% Telecom Technologies (RAN/Core/OSS/Satellite/Gateway)
- 20% Collaboration and Documentation (Teams, SharePoint, Confluence)
- 60% Hands On (incident intake, triage, coordination)
- 20% Management Duties (tracking, escalation, audit documentation)
- 20% Team Collaboration (NOC, technical ops, customer updates)
- Medical, Dental, and Vision Insurance
- Vacation Time
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