Chief Digital and Technology Officer

SAFEWARE, INC.
Chief Digital and Technology Officer
Job Description
Enterprise Technology, Marketing, Ecommerce, and Modernization
Safeware is seeking a Chief Digital and Technology Officer to lead the company's next stage of growth and modernization. Reporting to the President and serving as a member of the C suite, this executive will lead enterprise technology, cybersecurity, data, digital platforms, marketing, and ecommerce. The role requires a leader who can maintain reliable day-to-day operations, build on the strengths of established leaders and teams, and create connected digital and technology capabilities that improve the customer journey, sales effectiveness, operational scale, and profitable growth.

About

Safeware Founded in 1979, Safeware, Inc. is a trusted distributor and service provider of safety products used before, during, and after emergencies and in mission critical operations. Headquartered in Lanham, Maryland, with locations nationwide, Safeware is committed to protecting those who protect others through expertise, responsiveness, strong relationships, and reliable execution.
Safeware is a sales led distributor serving government and public sector customers nationwide, primarily through cooperative purchasing contracts and other public sector contract vehicles. Continued growth creates an opportunity to connect and scale the company's marketing, ecommerce, customer data, and enterprise technology capabilities so employees can work more effectively, and customers can engage with Safeware more easily.

Role Scope The Technology function has established a more stable day-to-day operating environment across infrastructure, internal support, cybersecurity, and core business systems. The next leader will be accountable for sustaining and strengthening this foundation while building a practical roadmap for modernization, integration, automation, and long-term scalability.
Marketing delivers a broad range of activities, including brand and content development, email, social media, collateral, trade shows, partner support, and field programs. The Chief Digital and Technology Officer will partner with the Director of Marketing and the team to build on this foundation, align priorities and investments with company growth objectives, strengthen coordination across channels, and increase the measurable contribution of marketing to customer engagement, demand, pipeline, and revenue.
The Director of Sales Enablement currently leads Safeware's ecommerce function. The Chief Digital and Technology Officer will provide executive leadership for ecommerce and strengthen coordination among Ecommerce, Marketing, Sales, Operations, and Technology. This leader will assess the current ecommerce strategy, operating model, capabilities, and performance; determine what should be sustained or improved; and establish the structure, priorities, and accountability required for scale.
The Manager of IT, Director of Marketing, and Director of Sales Enablement will report directly to this role, with responsibility for an additional 10 team members across Technology, Marketing, and Ecommerce. The Chief Digital and Technology Officer will build on their institutional knowledge and functional strengths, support continued leadership development, and establish clear decision rights that give each leader appropriate autonomy within an aligned enterprise strategy.

The CDTO will create an environment where leaders are trusted to lead their functions, have access to the support and resources they need, and collaborate effectively across teams. Because Safeware does not maintain an internal software development organization, the role must also provide strong internal ownership of strategy, architecture,…