Learning and Workforce Development Senior Manager

Learning and Workforce Development Senior Manager

Job Category
:
Management

Requisition Number
: LEARN
001851

• Posted :
  February 12, 2026
• Full-Time

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The Learning and Workforce Development Senior Manager provides both operational and strategic leadership for the development and implementation of Ardmore’s training initiatives. This analytical role is responsible for delivering organization-wide training programs that drive staff development and support organizational growth strategies. The Senior Manager will assess employee training needs, align training and development with the organization’s strategic goals, and measure effectiveness through metrics, productivity evaluations, and staffing methods as needed.

Serving as a resource for all staff, the Senior Manager ensures Ardmore maintains a progressive workforce development plan for every position. The Senior Manager will demonstrate innovation and strategic leadership, grounded in strong service and program knowledge, and will be committed to promoting Ardmore’s mission of choice, responsibility, and community participation for the people we serve.

The Senior Manager is expected to stay current with industry training trends, best practices, and adult learning principles.

Ardmore believes all employees should be committed to supporting the organization’s mission of providing quality support services and ensuring that people with intellectual and developmental disabilities are respected and have opportunities to choose, participate in, and access community events, activities, and resources.

• Embrace Ardmore’s Mission by empowering intellectual and developmental people to be a community together.
• Manage and lead by example and model all actions that support the intent of Ardmore to be successful in furthering its mission and values in the support of people receiving services.
• Maintain quality service delivery and practices and participate in the development and revision of person‑centered policies, procedures, and manuals, as needed.
• Assist in developing service identities and functions that demonstrate Ardmore’s focus on person‑centered and community for all values.

• Analyze and assess training needs on an ongoing basis to meet agency and program initiatives.
• Develop workforce development plans to advance staff skills and further Ardmore’s mission
• Identify and/or develop training tools to meet organizational and position-level training plans, utilizing existing resources effectively
• Promote Person‑Centered Thinking and self‑advocacy at all levels, ensuring these philosophies are incorporated into all training
• Collaborate with the leadership team and other staff to identify and develop training that meets the unique needs of each service area
• Provide in‑person and virtual training as a subject matter expert, mentoring and training staff as needed
• Regularly evaluate Ardmore’s workforce training programs, including design, materials, and delivery (both virtual and in‑person)
• Provide guidance and support to improve training and delivery, including researching adult education best practices and innovative service delivery for people with intellectual and developmental disabilities
• Be an engaged member of the Ardmore community, regularly visiting and learning from staff, and responding to career pathway opportunities to support their growth
• Collaborate with the Chief People Officer to create and maintain scalable structures for onboarding, training, and promoting employee growth across all departments
• Respond to training requests from leadership and departmental managers, developing and delivering timely trainings
• Partner with departmental leaders and management to ensure employees receive necessary hands‑on training, proper orientation to workplace culture, and integration into their departments
• Participate in new hire orientation with the Human Resources department

• Proven ability to build and maintain relationships with staff at all levels and maintain confidentiality
• Outgoing and professional demeanor; able to work…